The Role
Patrols hospital facilities and grounds, monitors surveillance systems, responds to alarms and emergencies, investigates security concerns, assists visitors, enforces access and parking policies, documents incidents, and coordinates with hospital staff and law enforcement to maintain a safe environment.
Summary Generated by Built In
Job Summary
The Security Officer ensures the safety and security of patients, staff, visitors, and property by patrolling facilities, monitoring surveillance systems, and responding to security incidents. This role provides exceptional customer service while enforcing safety policies and maintaining a secure environment.
Essential Functions
The Security Officer ensures the safety and security of patients, staff, visitors, and property by patrolling facilities, monitoring surveillance systems, and responding to security incidents. This role provides exceptional customer service while enforcing safety policies and maintaining a secure environment.
Essential Functions
- Patrols all areas of the facility, clinics, and surrounding grounds to deter and detect unauthorized or suspicious activity.
- Provides assistance to visitors, including giving directions, answering questions, and escorting individuals as needed.
- Monitors surveillance cameras and conducts regular inspections of property to identify and address security risks.
- Investigates and documents reports of suspicious activity, safety concerns, and security violations.
- Responds promptly to alarms, emergencies, and incidents, ensuring appropriate actions are taken to resolve issues safely.
- Secures property by locking doors, windows, and gates after business hours and verifying the security of access points.
- Directs traffic, enforces parking regulations, and assists with crowd control during events or emergencies.
- Collaborates with hospital staff and law enforcement, during security-related situations.
- Completes and maintains accurate incident reports, logs, and documentation related to security activities.
- Performs other duties as assigned.
- Maintains regular and reliable attendance.
- Complies with all policies and standards.
- 1-2 years of experience in security, law enforcement, or a related field required
- 0-2 years of experience working in a healthcare or hospital setting preferred
- Strong observational skills and attention to detail to identify potential security risks.
- Excellent communication and interpersonal skills to interact effectively with patients, visitors, and staff.
- Ability to remain calm and take appropriate action in high-pressure situations.
- Knowledge of security practices, procedures, and equipment operation.
- Proficiency in writing clear and accurate incident reports.
- Physical ability to patrol and respond to emergencies across a large facility.
- BLS - Basic Life Support issued by American Heart Association (AHA), American Red Cross (ARC), or American Safety and Health Institute (ASHI) required
- IAHSS - Certification As A Security Officer preferred or
- Facility Security Officer Certification preferred
- License in state if required required
- Alaska: Security Guard license required.
- Georgia: Completion of a 24-hour Basic Security Officer Training program approved by the Georgia Board of Private Detective & Security Agencies and Crisis Prevention Intervention (CPI) certification required.
- Tennessee: Security Guard License required
Skills Required
- 1-2 years of experience in security, law enforcement, or a related field
- 0-2 years of experience working in a healthcare or hospital setting
- Basic Life Support certification issued by AHA, ARC, or ASHI
- IAHSS Security Officer Certification
- Facility Security Officer Certification
- State security license where required
- Alaska security guard license, if working in Alaska
- Georgia-approved 24-hour Basic Security Officer Training and CPI certification, if working in Georgia
- Tennessee security guard license, if working in Tennessee
- Ability to patrol and respond to emergencies across a large facility
- Strong observational skills and attention to detail
- Excellent communication and interpersonal skills
- Ability to remain calm and take appropriate action during high-pressure situations
- Knowledge of security practices, procedures, and equipment operation
- Ability to write clear and accurate incident reports
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The Company
What We Do
Community Health Systems, Inc. is one of the nation’s leading operators of general acute care hospitals. The organization’s affiliates own, operate or lease more than 80 hospitals in 16 states with approximately 15,000 licensed beds. Affiliated hospitals are dedicated to providing quality healthcare for local residents and contribute to the economic development of their communities. Based on the unique needs of each community served, these hospitals offer a wide range of diagnostic, medical and surgical services in inpatient and outpatient settings.
