• Conduct proactive patrols of interior and exterior areas to identify safety hazards, enforce access control policies, and deter unauthorized activity.
• Operate and monitor security systems, including CCTV, access control, fire/life safety panels, and radios.
• Respond quickly and effectively to emergencies, incidents, and alarms—serving as first responder and liaison to internal and external responders.
• Maintain security logs, incident reports, and documentation with accuracy and professionalism.
• Assist in issuing, managing, and retrieving temporary badges, keys, and visitor credentials.
• Support the implementation of emergency preparedness plans and lead drills or exercises as directed.
• Provide concierge-style customer service to employees, contractors, and visitors—delivering a secure and welcoming experience.
• Collaborate with internal departments and vendors to support special events, VIP visits, and operational projects.
• Participate in departmental projects, audits, and process improvement efforts as assigned.
• Attend regular team briefings, training, and compliance sessions to stay current with security protocols and procedures.
• Ensure adherence to all safety, security, and compliance policies within the workplace.What You'll Do
- Professionalism, with the ability to represent the Global Security team in high-visibility corporate environments.
- Customer-first mindset and the ability to de-escalate situations with tact and discretion.
- Keen situational awareness and a proactive, problem-solving approach to security challenges.
- Strong written and verbal communication skills.
- Reliable attendance, adaptability to shift assignments, and willingness to work weekends or holidays if needed.
Core Competencies:
- Customer Service Excellence: Delivers white-glove support while maintaining firm control of security standards.
- Crisis Response: Maintains composure and clear judgment under pressure during medical, fire, or security incidents.
- Technical Proficiency: Skilled in using access control platforms, video surveillance tools, and communications systems.
- Team Collaboration: Works effectively across teams while also performing independently with minimal supervision.
- Project Support: Assists in department-led initiatives including audits, process reviews, and operational rollouts.
- Adaptability: Thrives in a fast-paced, evolving environment with shifting priorities and dynamic post assignments.
- 3+ years of experience in a security officer role, preferably in a corporate, hospitality, or high-security environment.
- Familiarity with access control systems, CCTV, visitor management, and emergency procedures.
- Strong track record of dependability and professional integrity.
- Flexibility to work a rotating schedule, including evenings, weekends, and holidays as needed.
- Ability to meet physical demands of the role, including extended standing, walking, and responding to emergencies.
- Successful completion of a criminal background check and any required licensing or certifications.
Top Skills
What We Do
In 1969, Don and Doris Fisher opened the first Gap store on Ocean Avenue in San Francisco. They wanted to make it easier to find a great pair of jeans, and they did. Their denim and records store was a hit, and it grew to become one of the world’s most iconic brands.
Today we’re represented in more than 1400 stores in over 40 countries, and online. We have headquarters in New York, London, Shanghai, Tokyo, and, of course, San Francisco.
Our unique aesthetic is optimistic cool, elevated American style. Our clothes are crafted with care, with focused attention to thoughtful design. We believe in staying true to our heritage while creating what’s next.
Don and Doris Fisher always wanted to “do more than sell clothes.” They wanted to support the people who ran their company, to be active in their communities, and to have a positive impact on the world. Their vision helped transform retail, and we’re still following their lead.
We stand for freedom and possibility for all; we champion diverse ideas that transcend generations, geographies and genders.
