Security Officer II - Casino Security

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.  To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description:

Security Officer II

Overview

Under the direction of Security Department supervisors and managers, incumbent provides basic security coverage ensuring that adequate protection is provided for the safety of patrons and team members. Safeguards the assets of the organization as well as those of its guests and team members.  Promotes an outgoing, friendly guest oriented demeanor at all times. 

Responsibilities

• Responds as necessary to all medical emergencies and requests for aid. Minimizes risk to persons and property while protecting company assets. 

Essential Functions

• Renders medical assistance as needed or requested.
• Maintains inventory of medical equipment.
• Safeguards company assets, including employees and guests. 
• Prepares detailed reports as required.
• Escorts chips and cash as required.
• Addresses any individual found in areas not authorized.
• Escorts guests and team members as directed or requested.
• Collects and transports drop boxes to the storage/holding area.
• Monitors entrances and employee entrance to ensure no one under 21 years of age enters the casino.
• Controls and monitors the assigned post to minimize risk and ensure a safe environment for guests and team members.
• Maintains order on property in conjunction with local law enforcement agencies.
• Manages calls, computer, and radio traffic associated with the dispatch function.
• Any and all other job duties as assigned.

Qualifications

• Education and Experience

• 21 years old at time of employment
• Minimum 3 years’ experience as an EMT, paramedic, or U.S. military medic in public, private, or military service.
• High School diploma or GED

Additional Details

Knowledge, Skills & Abilities

• Must possess or be able to attain an EMT-B certification
• Must possess a valid driver’s license
• Must possess HEP-B series immunizations

• Must possess the ability to interact in a professional manner with the general public.
• Must possess investigation skills.
• Must possess excellent written and verbal communication skills.
• Must possess excellent customer and employee relations skills. 
• Must be able to respond calmly and make rational decisions in response to critical incidents and employee conflicts.
• Must be able to work varied shifts, weekends, and holidays as needed.
• Must possess the ability to speak distinctly and persuasively. 
• Must present a well groomed appearance. 
• Must be able to meet the attendance guidelines of the job and adhere to departmental and company policies.
• Must possess the ability to effectively work with all Hard Rock Cincinnati Casino  departments as required. 

Required Certification/License

Ability to obtain a Gaming Occupational License within the State of Ohio