SECTION 1:MAIN DUTIES
Supervise each security operation shift, making sure adequate patrol patterns and frequencies are maintained to ensure
the security of guests and team members.
Familiarize with and check hotel fire equipment and fire evacuation passages.
Ensure Security Guards report maintenance issues to the Engineering department promptly as recorded during their
Patrols.
Familiarize with each department’s work procedures, security knowledge and emergency procedures, supervising each
Position’s professional knowledge and work standard.
Conduct random bag inspections of team members entering and leaving the building.
Ensure asset removal policy is adhered to, to prevent hotel assets from being removed without proper authorization.
Arrange escort services for team members carrying cash, where required.
Maintain perimeter patrols at points of entry and egress to ensure that there are no loiterers in the hotel premise.
Professionally examine team members’ work knowledge, discipline and responsibilities.
Convey and carry out the department’s work arrangements and training plans.
Conduct random inspections of the hotel to ensure security practices are being followed, fire exits are not blocked,
Equipment is not obstructing fire hose reel doors, sufficient clearance between stacked goods and sprinkler heads.
Take appropriate action to resolve guests’ complaints, communicating professionally and effectively with guests.
Be familiar with current first aid and fire emergency procedures.
Ensure a high level of cleanliness and tidiness in your work area.
Maintain a professional appearance up to Hilton standards, demonstrating good attitude and behavior at all times.
Interact with team members in a professional and positive manner to foster good rapport, promote team spirit and ensure
Effective two-way communication.
Adhere to the hotel’s policies and procedures, Hilton code of conduct and the hotel’s team member handbook.
The Management reserves the right to make changes to this job description at its sole discretion and without advance
Notice.
Carry out other reasonable duties and responsibilities as assigned
What We Do
Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 28 world-class brands comprising more than 9,400 properties and nearly 1.4 million rooms, in 144 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 4 billion guests in its more than 100-year history. Named as the No. 1 World’s Best Workplace by Great Place to Work and Fortune, Hilton aims to create the best culture for its 500,000 team members around the world. Hilton has introduced industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the more than 260 million Hilton Honors members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone.
Why Work With Us
Hilton is proud to be recognized as the World’s Best Workplace by Great Place to Work and Fortune. At Hilton, every job makes the stay. Team Members can make an impact, be themselves, build new skills, grow their careers, explore opportunities around the world, and enjoy people-first benefits like Go Hilton travel discounts.
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With more than 9,400 hotels and properties in 144 countries and territories, plus corporate offices and teams around the world, Hilton offers opportunities to build a career in destinations and communities worldwide.
