Make an impact with NTT DATA
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Level: L2 (24*7)
Education*: BE/B-Tech/BCA or master’s degree in CS/IT
Certification*: CEH/CCNA/CCNP sec + OEM F5 Certification F5-CA/F5-CTS (2 certifications)
Experience*: 4-6 years’ relevant experience.
Technology (OEM)*: F5 BIG-IP WAF/ASM, F5 BIG-IP SSL Orchestrator (SSLO).
Skills: Candidate should have In-depth knowledge of F5 BIG-IP platforms, including LTM, ASM/WAF, and SSLO.
Job summary
The WAF & SSLO L2 Engineer will be a key member of our network security team, responsible for the operational support, administration, and maintenance of the bank's Web Application Firewall and SSL Orchestration platforms. This role focuses on protecting critical banking applications and sensitive data from modern web threats while ensuring compliance with stringent financial regulations. The ideal candidate will have strong L2 troubleshooting experience and a solid understanding of network security principles within a dynamic banking and financial services environment.
Key Responsibilities
- Provide Level 2 operational support for F5 BIG-IP systems, specifically for WAF (ASM) and SSL Orchestrator (SSLO) modules.
- Monitor F5 platforms for performance, availability, and security events, responding to alerts and service-desk tickets in line with established SLAs.
- Analyze and resolve security incidents related to web applications and SSL/TLS traffic, performing first-pass diagnostics and fixing routine issues.
- Escalate complex or high-severity issues to the L3 engineering team and F5 Technical Assistance Center (TAC) as required.
- Manage and deploy Web Application Firewall (WAF) policies and security policies, including managing exceptions and performing policy tuning.
- Perform configuration changes and updates on F5 SSL Orchestrator for decrypting, inspecting, and re-encrypting SSL/TLS traffic.
- Implement standard configurations for new applications and services as per design guidelines and bank policies.
- Develop and maintain Standard Operating Procedures (SOPs), runbooks, and a knowledge base for incident resolution.
- Lead the troubleshooting efforts for security incidents, providing accurate root cause analysis (RCA).
- Ensure that F5 WAF and SSLO configurations are compliant with the bank's security policies and regulatory requirements.
- Shall analyze incidents & identify root causes and act for containment and remediation.
- Shall co-ordinate with the different departments/stakeholders for incident analysis and remedial action.
- Provides engineering analysis and architectural design of technical solutions.
Workplace type:
On-site WorkingAbout NTT DATA
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Third parties fraudulently posing as NTT DATA recruiters
NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters—whether in writing or by phone—in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.
Skills Required
- BE/B-Tech/BCA or Master's degree in CS/IT
- 4-6 years relevant experience
- CEH or CCNA or CCNP Security and OEM F5 Certification (F5-CA or F5-CTS) — two certifications
- In-depth knowledge of F5 BIG-IP platforms including LTM, ASM/WAF, and SSLO
- Experience with F5 BIG-IP WAF/ASM and F5 BIG-IP SSL Orchestrator (SSLO)
- Ability to provide 24x7 L2 support (shift coverage) and work on-site
- Strong troubleshooting, incident analysis, and RCA skills
NTT DATA Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NTT DATA and has not been reviewed or approved by NTT DATA.
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Fair & Transparent Compensation — Feedback suggests salary bands and grades are clearly defined, making ranges and promotion criteria easier to understand. Standardized HR processes provide visibility into levels across common delivery roles.
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Healthcare Strength — Feedback suggests the package includes comprehensive medical, dental, and vision options with HSA/FSA eligibility. Global materials emphasize comprehensive insurance and wellbeing as baseline offerings across regions.
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Wellbeing & Lifestyle Benefits — Flexible work options, including remote/hybrid arrangements, are highlighted as core benefits and can support work–life balance. Some delivery teams report more manageable hours than strategy consultancies, improving perceived value for time.
NTT DATA Insights
What We Do
NTT DATA, Inc. is a trusted global innovator of business and technology services. We're committed to helping clients innovate, optimize and transform for long-term success. Our R&D investments help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity
