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Security Engineer I – Palo Alto Technologies
The Hartford's Information Protection (THIP) organization is seeking a motivated Security Engineer to join our team supporting and enhancing our Palo Alto security platforms. This role provides an opportunity to work alongside experienced security professionals while developing technical expertise across Palo Alto technologies, including next-generation firewalls, web filtering, SSL decryption, and cloud security services.
The successful candidate will assist with the operational support, maintenance, and continuous improvement of Palo Alto technologies across both on-premises and cloud environments. This position is ideal for an individual looking to deepen their knowledge of network and cloud security while contributing to a large-scale enterprise security program.
The role offers exposure to a wide range of security technologies, operational processes, and enterprise security practices. The candidate will be encouraged to grow their technical skills, pursue certifications, and develop an understanding of security operations and engineering best practices.
RESPONSIBILITIES
Assist in the implementation, administration, and support of Palo Alto security technologies, including firewalls, web filtering, and SSL decryption.
Support day-to-day operational activities, including incident investigation, troubleshooting, and issue resolution.
Work with senior engineers to maintain system stability, performance, and platform currency.
Participate in firewall policy reviews and connectivity requests to support business and technology initiatives.
Collaborate with infrastructure, application, and cloud teams to help address network security requirements.
Assist in performing software upgrades, patching activities, and maintenance tasks.
Support operational reporting and dashboard development for security metrics and platform performance.
Help identify potential security risks and participate in remediation efforts.
Participate in technical projects and contribute to process improvement and automation initiatives.
Maintain technical documentation, operational procedures, and knowledge articles.
Participate in an off-hours on-call rotation as required.
QUALIFICATIONS
Required
1-3 years of experience in information security, network engineering, systems administration, or related technical disciplines.
Basic understanding of networking concepts including TCP/IP, routing, switching, and firewalls.
Familiarity with security technologies such as firewalls, web filtering, VPNs, or intrusion prevention systems.
Strong troubleshooting and problem-solving skills.
Effective verbal and written communication skills.
Demonstrated ability to learn new technologies and adapt to changing priorities.
Strong organizational skills and attention to detail.
Customer-focused mindset and willingness to collaborate across teams.
Preferred
Exposure to Palo Alto Networks products through coursework, internships, lab environments, or professional experience.
Familiarity with cloud platforms such as AWS or GCP.
Experience with scripting or automation tools such as PowerShell or Python.
Knowledge of cybersecurity principles and industry best practices.
Entry-level security or networking certifications such as:
Security+
Network+
Associate-level Palo Alto certification (PCCET or PCNSA)
AWS Cloud Practitioner
Google Associate Cloud Engineer
What You'll Gain
Hands-on experience supporting enterprise-scale Palo Alto security platforms.
Exposure to cloud security technologies and hybrid infrastructure environments.
Mentorship from experienced security engineers and architects.
Opportunities to pursue technical certifications and professional development.
Experience working within a mature enterprise cybersecurity organization.
About Us | Our Culture | What It’s Like to Work Here
Skills Required
- 1-3 years of experience in information security, network engineering, systems administration, or related technical disciplines
- Basic understanding of TCP/IP, routing, switching, and firewalls
- Familiarity with firewalls, web filtering, VPNs, or intrusion prevention systems
- Strong troubleshooting and problem-solving skills
- Effective verbal and written communication skills
- Ability to learn new technologies and adapt to changing priorities
- Strong organizational skills and attention to detail
- Customer-focused mindset and willingness to collaborate across teams
- Exposure to Palo Alto Networks products through coursework, internships, lab environments, or professional experience
- Familiarity with AWS or GCP
- Experience with PowerShell or Python scripting and automation
- Knowledge of cybersecurity principles and industry best practices
- Security+, Network+, PCCET, PCNSA, AWS Cloud Practitioner, or Google Associate Cloud Engineer certification
The Hartford Financial Services Group, Inc. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about The Hartford Financial Services Group, Inc. and has not been reviewed or approved by The Hartford Financial Services Group, Inc..
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Retirement Support — A 401(k) with matching plus an additional company contribution, alongside an employee stock purchase plan and no‑cost financial planning, signals robust long‑term savings support. HSAs/FSAs and related financial tools further strengthen overall financial well‑being.
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Leave & Time Off Breadth — At least 25 days of PTO to start, options to buy or roll over time, and paid parental leave indicate broad time‑off support. Paid leave for organ and bone marrow donation and generous disability coverage extend protection for significant life events.
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Healthcare Strength — Multiple medical, dental, and vision options with the company covering most medical and dental premiums reflect strong core health coverage. Wellness programs, fitness reimbursements, well‑being credits, and accessible behavioral health services expand depth and accessibility.
The Hartford Financial Services Group, Inc. Insights
What We Do
Human achievement is at the heart of what we do. We put our belief into action by not only ensuring individuals and businesses are well protected, but by going even further – making an impact in ways that go beyond an insurance policy
