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The Role
Leads and coaches multiple software engineering teams while overseeing resources, budgets, technical execution, and operating practices. Drives enterprise adoption of AI-assisted engineering and SDLC automation with governance, security, quality, and measurable delivery outcomes. Guides Java backend development and AWS cloud-native distributed services, participates in architecture and design reviews, promotes testing, CI/CD, observability, and secure coding, and collaborates with product and business stakeholders.
Summary Generated by Built In
When you mentor and advise multiple technical teams and move financial technologies forward, it’s a big challenge with big impact. You were made for this.
As a Senior Manager of Software Engineering at JPMorganChase within the Consumer and Community Banking, you serve in a leadership role by providing technical coaching and advisory for multiple technical teams, as well as anticipate the needs and potential dependencies of other functions within the firm. As an expert in your field, your insights influence budget and technical considerations to advance operational efficiencies and functionalities.
Job responsibilities
As a Senior Manager of Software Engineering at JPMorganChase within the Consumer and Community Banking, you serve in a leadership role by providing technical coaching and advisory for multiple technical teams, as well as anticipate the needs and potential dependencies of other functions within the firm. As an expert in your field, your insights influence budget and technical considerations to advance operational efficiencies and functionalities.
Job responsibilities
- Provide overall direction, oversight, and coaching for a team of entry-level to mid-level software engineers that work on basic to moderately complex tasks
- Accountable for decisions that influence teams’ resources, budget, tactical operations, and the execution and implementation of processes and procedures
- Sets and scales operating practices for enterprise-authorized AI-assisted engineering and SDLC/TLM automation across multiple teams to improve delivery speed, quality, and operational outcomes; establishes measurable expectations (e.g., throughput, defect reduction, reliability) and ensures consistent validation, security, resiliency, and reuse of proven patterns.
- Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to drive efficiency and support capacity unlock initiatives across teams, prioritizing reuse of existing firm technology assets.
- Ensures successful collaboration across teams and stakeholders. Identifies and mitigates issues to execute a book of work while escalating issues as necessary
- Provides input to leadership regarding budget, approach, and technical considerations to improve operational efficiencies and functionality for the team
- Java, Spring, Spring Boot, Micro Services, Web Services SOAP/ReST, SQL, Oracle RDBMS, Design Patterns, Java Messaging, Cloud Foundry, Domain Driven Design, Event Driven Architecture, Docker, Kubernetes, No SQL, Kafka, Cassandra, Test Driven Development
- Develop and enhance Java-based backend services to support high-volume transaction processing. Build and operate solutions using AWS services (e.g., Aurora Postgres, ECS/Fargate, EC2 as applicable) with a focus on scalability, reliability, and performance.
- Contribute to solution design by partnering with senior engineers/architects and participating in design reviews to ensure implementations align with technical standards and business needs.
- Use AI-assisted coding tools (e.g., GitHub Copilot, where approved) to improve development efficiency, testing, and code quality.
- Follow and promote strong engineering practices (code reviews, CI/CD, testing, observability, documentation) and continuously improve the codebase. Collaborate with product managers and stakeholders to clarify requirements and translate them into technical deliverables. Support security and compliance requirements by applying secure coding practices and adhering to Community Banking standards and applicable regulatory expectations
Required qualifications, capabilities, and skills
- Formal training or certification on software engineering concepts and 5+ years applied experience . In addition, 2 + years of experience leading technologists to manage and solve complex technical items within your domain of expertise
- Experience leading teams of technologists. Ability to guide and coach teams on approach to achieve goals aligned against a set of strategic initiatives
- Experience leading multi-team adoption of enterprise-authorized AI-assisted development and delivery tools, including defining governance/ways of working (human-in-the-loop validation, quality gates), measuring outcomes, and ensuring secure handling of sensitive inputs/outputs.
- Strong understanding of responsible AI use in engineering workflows, including data sensitivity considerations, resiliency/security implications, and control expectations; ability to coach managers/leads and influence leaders on safe scaling patterns.
- Experience with hiring, developing, and recognizing talent
- In-depth knowledge of the services industry and their IT systems
- Practical cloud native experience.
- Demonstrated experience with Java backend development, object-oriented design, and common design patterns.
- Experience with AWS (e.g., Aurora Postgres, ECS/Fargate, Glue and/or Airflow) and building distributed services.
- Strong problem-solving skills, attention to detail, and ability to learn quickly in a complex domain.
- Solid communication skills and ability to collaborate effectively across engineering and product teams.
Preferred qualifications, capabilities, and skills
- Financial services and/or connected commerce experience is a plus, but not required.
- Familiarity with AI-assisted coding tools (e.g., Copilot) is a plus (confirm tool approval for your environment before use).
- Experience working at code level (preferred)
Skills Required
- Formal training or certification in software engineering concepts
- 5+ years of applied software engineering experience
- 2+ years leading technologists and solving complex technical problems
- Experience leading teams of technologists and coaching teams against strategic initiatives
- Experience leading multi-team adoption of enterprise-authorized AI-assisted development and delivery tools
- Experience defining AI-assisted engineering governance, human-in-the-loop validation, quality gates, outcome measurement, and secure handling of sensitive inputs and outputs
- Strong understanding of responsible AI use in engineering workflows, including data sensitivity, resiliency, security, and controls
- Experience hiring, developing, and recognizing talent
- In-depth knowledge of the services industry and its IT systems
- Practical cloud-native experience
- Demonstrated Java backend development experience, object-oriented design, and common design patterns
- Experience with AWS, including services such as Aurora PostgreSQL, ECS/Fargate, Glue, or Airflow, and distributed services
- Strong problem-solving skills, attention to detail, and ability to learn quickly in a complex domain
- Solid communication and collaboration skills across engineering and product teams
- Financial services or connected commerce experience
- Familiarity with AI-assisted coding tools such as GitHub Copilot
- Experience working at code level
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
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The Company
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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