The Operations Manager will provide strategic and operational leadership across Advisory Allocations and Trade Processing, with accountability for business delivery, risk and controls, people leadership, stakeholder management, and continuous improvement.
The role oversees market-sensitive securities operations supporting trade allocation and settlement. Advisory Allocations is responsible for the timely and accurate processing of trade allocations and billing instructions received from money managers, while Trade Processing supports trade allocations, ex-clearing and step-out transactions, and resolution of settlement breaks by settlement date.
The manager will be expected to develop a strong operating model, proactively manage risk and escalations, strengthen process expertise, and partner effectively with U.S. and India stakeholders
In this role, you will:
- Provide end-to-end leadership and oversight across Advisory Allocations and Trade Processing, ensuring timely, accurate and controlled execution of daily operations.
- Oversee critical activities including trade allocations, billing instructions, ex-clearing and step-out transactions, and settlement-break resolution.
- Maintain strong oversight of service levels, volumes, capacity, quality, operational exceptions, aged items and key business deliverables.
- Understand upstream and downstream dependencies across the trade lifecycle and proactively address issues that could impact allocation, settlement or client outcomes.
- Provide effective leadership during time-sensitive operational events and complex escalations.
Risk & Control
- Establish a strong risk and control environment with clear ownership, appropriate oversight and timely escalation of issues.
- Proactively identify operational and settlement risks and ensure appropriate corrective and preventive actions.
- Drive root-cause analysis for recurring errors, settlement breaks and control gaps, with sustainable remediation.
- Ensure procedures, controls, quality reviews, business continuity and cross-training remain current and effective.
- Promote a culture of strong control discipline, accountability and first-line risk ownership.
People Leadership
- Lead, coach and develop managers, leads and team members across the functions.
- Build strong subject-matter expertise and adequate process depth across critical activities.
- Establish clear performance expectations and accountability while developing a strong succession and leadership pipeline.
- Drive cross-training and skill development to improve operational resilience and reduce key-person dependencies.
- Build broader business understanding within the team so that employees understand the business and risk rationale behind the processes, rather than only the procedural steps.
- Effectively manage capacity, workload distribution and resource deployment based on volumes and business priorities.
Stakeholder & Escalation Management
- Build strong relationships with U.S. leadership, business partners, money managers and other stakeholders supporting the trade lifecycle.
- Serve as the escalation point for significant operational issues, settlement risks and service concerns.
- Drive timely resolution of complex issues through effective collaboration across functions and locations.
- Provide clear, concise and timely communication to senior leadership on material risks, incidents, capacity concerns and remediation progress.
Transformation & Operational Excellence
- Identify and deliver opportunities to simplify, automate and standardize processes, while maintaining appropriate controls.
- Challenge existing processes and identify opportunities to reduce manual intervention, operational risk and turnaround time.
- Use operational metrics, trend analysis and root-cause insights to identify efficiency and control opportunities.
- Drive transformation initiatives from identification through implementation and benefits realization.
Promote continuous improvement and encourage teams to proactively identify opportunities beyond BAU delivery
Required Qualifications:
- 5+ years of Securities Operations experience, or equivalent experience demonstrated through one or a combination of the following: work experience, training, military experience, education
- 2+ years of leadership experience
- 5+ years of experience in securities operations, brokerage operations, trade processing, middle office, investment operations or a closely related financial-services environment.
- People-management experience with demonstrated ability to lead multiple operational teams and/or frontline managers.
- Strong understanding of the securities trade lifecycle, including trade allocation, settlement, exception and break management.
- Experience managing time-sensitive and risk-sensitive operations within a strong control framework.
- Proven ability to manage complex business and operational escalations and make sound decisions under tight timelines.
- Strong understanding of operational risk, controls, quality management and issue remediation.
- Demonstrated experience working across global teams and managing senior stakeholder relationships.
- Proven track record of driving process improvement, automation, transformation or operational-efficiency initiatives.
- Strong analytical, problem-solving, communication and influencing skills.
Posting End Date:
11 Nov 2026
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
c. Please be prepared to provide accurate information and supporting documentation in connection with any lawful employment and education verification conducted by Wells Fargo.
Skills Required
- 5+ years of securities operations or equivalent experience
- 2+ years of leadership experience
- 5+ years of experience in securities operations, brokerage operations, trade processing, middle office, investment operations, or related financial services
- Experience managing multiple operational teams and/or frontline managers
- Strong understanding of the securities trade lifecycle, including trade allocation, settlement, exception, and break management
- Experience managing time-sensitive and risk-sensitive operations within a strong control framework
- Experience managing complex operational escalations and making decisions under tight timelines
- Strong understanding of operational risk, controls, quality management, and issue remediation
- Experience working across global teams and managing senior stakeholder relationships
- Track record of driving process improvement, automation, transformation, or operational-efficiency initiatives
- Strong analytical, problem-solving, communication, and influencing skills
Wells Fargo Compensation & Benefits Highlights
-
Retirement Support — Pay is considered stronger due to a 401(k) match up to 6% and, for some lower earners, an additional company contribution. Feedback suggests the retirement program is a standout element of the total package.
-
Parental & Family Support — Eligible employees can receive up to 16 weeks of paid parental leave, along with critical-caregiving leave and backup care resources. Feedback suggests this breadth of family support is a meaningful advantage.
-
Healthcare Strength — Medical, dental, and vision coverage begin on the first day for eligible employees, with the employer covering a large share of premiums in some plan scenarios. Feedback suggests access and plan breadth are strong.
Wells Fargo Insights
What We Do
Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $2.2 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 33 on Fortune’s 2025 rankings of America’s largest corporations. Our technology professionals drive innovation, information security, and big data analytics while maintaining a network that handles more than 12 billion customer interactions a year. Join us! Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place. Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it — Wells Fargo continues to rank on the LinkedIn Top Companies lists of best workplaces “to grow your career.” All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. © 2026 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.
Why Work With Us
We're known for our “Well Life” approach to supporting employees’ career aspirations, work-life balance, and mental and physical health. Wells Fargo continues to rank on the LinkedIn Top Companies lists of best workplaces “to grow your career.”
Gallery
Wells Fargo Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.