Secured Credit Communication Coordinator - Secured Credit Administration

Posted 2 Days Ago
Be an Early Applicant
22 Locations
In-Office
Junior
Financial Services
The Role
Coordinates commercial real estate appraisal services for a bank’s secured credit administration function. Acts as liaison among valuation staff, lenders, closing teams, reviewers, senior management, and vendors. Tracks appraisals in Collateral 360, coordinates external reviews, uploads documentation, completes Finance Center checklists, resolves or escalates issues, and manages deadlines and service-level agreements. The role also requires compliance with banking regulations, confidentiality standards, and internal policies.
Summary Generated by Built In
Job Summary & Responsibilities

SUMMARY: 

Responsible for being the primary point of contact between those ordering real estate valuations for property proposed as collateral for commercial loans and the staff of the Real Estate Valuation Group.   

 

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Serves as the primary liaison between the Real Estate Valuation Group and those utilizing Commercial Real Estate appraisal services within the Bank. 

Tracks commercial real estate appraisals ordered on behalf of the Bank using Appraisal Management Collateral 360 software. 

Reviews status of real estate appraisals and communicates issues and information requests. 

Orders and coordinates external Commercial appraisal reviews through our 3rd party vendor. 

Uploads appraisal reviews and inputs information in Finance Center. 

Assists the closing team and reviewers with completion of checklists in Finance Center. 

Problem solves or routes issues to appropriate staff member. 

Escalates issues to Team Lead or Department Manager as needed. 

Communicates with Senior and Executive Management, other bank officers, and vendors. 

Serves as ambassador for the department when dealing with vendors and other departments and divisions, reflecting professionalism and efficiency. 

Continually develops and maintains a basic working knowledge of appraisal rules and regulations, 

Other duties as assigned. 

 

OTHER REQUIREMENTS: 

Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the Bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing.  You will also be expected to complete all assigned compliance training in a timely manner. 

Ability to interact effectively and confidently across all levels of the organization, including senior management, other departments and vendors. 

Professional demeanor in appearance, interpersonal relations, work ethic and attitude. 

Possess clear, concise, effective written and oral communication skills to effectively express thoughts, ideas and concepts to management, bank employees and bank customers in a collaborative and solutions oriented manner.  

Ability to multi-task on a daily basis 

Ability to meet and enforce deadlines and internal service level agreements. 

Ability to work collaboratively in a team environment. 

Strong organizational and problem solving skills 

Must be able to manage and safeguard confidential information. Familiarity with Bank Loan Operating systems a plus. 

Proficient in MS Office, including Word, Excel, Outlook. 

Preferred Qualifications

High school diploma or (GED) 

Minimum of two years related experience in Commercial Lending field including Commercial Lending processing or Commercial Lending operations. 

Familiarity with commercial real estate appraisals a plus 

Familiarity with commercial loan documentation a plus. 

Ability to read, understand, and interpret Federal appraisal regulations preferred. 

Skills Required

  • High school diploma or GED
  • Minimum of two years of related experience in commercial lending, including commercial lending processing or operations
  • Ability to interact effectively and confidently with senior management, bank employees, departments, and vendors
  • Clear, concise, and effective written and oral communication skills
  • Ability to multitask and meet or enforce deadlines and internal service-level agreements
  • Strong organizational and problem-solving skills
  • Ability to work collaboratively in a team environment
  • Ability to manage and safeguard confidential information
  • Proficiency in Microsoft Office, including Word, Excel, and Outlook
  • Familiarity with commercial real estate appraisals
  • Familiarity with commercial loan documentation
  • Ability to read, understand, and interpret federal appraisal regulations
  • Familiarity with bank loan operating systems

WesBanco Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about WesBanco and has not been reviewed or approved by WesBanco.

  • Healthcare Strength Medical, dental, and vision options are paired with employer-paid long-term disability and basic life/AD&D tied to salary. Eligibility generally begins the first day of the month after hire, enhancing near-term coverage.
  • Retirement Support A defined 401(k) match with immediate vesting and auto-enrollment supports long-term savings. Clear eligibility timing and contribution structure make the benefit straightforward to access.
  • Leave & Time Off Breadth PTO is available for full- and part-time employees, with observation of most Federal Reserve Bank holidays. Some materials also highlight floating holidays and rejuvenation days that broaden time-off options.

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The Company
HQ: Wheeling, WV
1,481 Employees
Year Founded: 1870

What We Do

Founded in 1870, WesBanco, Inc. (www.wesbanco.com) is a diversified and balanced financial services company that delivers large bank capabilities with a community bank feel. Our distinct long-term growth strategies are built upon unique sustainable advantages permitting us to span eight states with meaningful market share. Built upon our ‘Better Banking Pledge’, our customer-centric service culture is focused on growing long-term relationships by pledging to serve all personal and business customer needs efficiently and effectively. In addition to a full range of online and mobile banking options and a full-suite of commercial products and services, WesBanco provides trust, wealth management, securities brokerage, and private banking services through our century-old Trust and Investment Services department. WesBanco's banking subsidiary, WesBanco Bank, Inc., operates branches and offices in eight states Additionally, WesBanco operates an insurance agency, WesBanco Insurance Services, Inc., and a full service broker/dealer, WesBanco Securities, Inc.

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