About Us
There’s something special about working for a company like Macquarie Telecom. We’re not the biggest in the industry, where you’re just a number. We’re not tiny enough that you’ve never heard of us. We’re in that sweet spot where we’re strong enough to punch above our weight. And we definitely do! Because of this, you have the opportunity to make a difference.
The Opportunity
As the Secure Networks SME, you will play a key role in shaping the future of our networking solutions, driving customer engagement, and achieving revenue growth. This role requires a blend of deep technical knowledge and commercial acumen to drive innovation, engage customers, and collaborate closely with our sales, engineering, and product teams to bring new solutions to market.
What you'll do
- Market & Customer Insight: Leverage your deep understanding of the market and customer feedback to drive our innovation roadmap, ensuring we remain industry leaders.
- Product Evangelism & Sales Enablement: Develop and maintain product collateral, facilitate training, and partner with sales and marketing to boost revenue growth.
- Product Growth: Engage with sales executives and customers to drive product adoption, cross-sell opportunities, and revenue expansion.
- Product Price Management: Model competitive pricing strategies and define bundles to maximize customer value.
- Relationship Management: Build strong relationships across teams and with external partners, ensuring successful collaboration and alignment with company strategies.
Your ideal skills and experience
- 2+ years of experience in solution selling or a similar role within Cyber Security, Telecommunications, or IT.
- A solid understanding of the wholesale market and security products.
- A proven track record of driving innovation and delivering measurable results.
- Strong communication skills, both written and verbal, with the ability to articulate complex concepts to diverse audiences.
- A proactive, self-driven attitude with a passion for technology and customer success.
Why Us?
- We are one of the Top 10 AFR Best Places to Work 2024: Join a workplace that’s recognised as one of Australia’s best.
- Gallup Exceptional Workplace Award Winner: Be part of a team that’s celebrated globally for its outstanding culture.
- Industry Leader: We have the highest Net Promoter Score on the ASX and were crowned for the world’s best customer experience at the World Communications Awards.
- Make a Real Impact: Your ideas and actions will directly shape our products and influence the market.
- Invested in Your Growth: Accelerate your career with our comprehensive learning and development programs, including Gallup strengths-based training and clear career progression opportunities.
- Collaborative and Empowering Culture: Work with a driven team that values your decisions and encourages you to take bold actions.
This role offers the chance to significantly impact the direction and success of our Secure Networking portfolio. You'll be part of a forward-thinking team in a dynamic environment where your contributions are valued and recognised. We offer the flexibility to make decisions, drive innovation, and truly own your role in shaping the future of networking technology.
What We Do
Macquarie Technology Group (ASX:MAQ) is Australia’s data centre, cloud, cyber security and telecom company for mid-large business and government customers.
It’s our obsession with customer service that makes us so different. Today we have the best NPS (Net Promoter Score) in Australia
