The Client Services team's core pillars are to build advertising relationships, deliver against and grow revenue, and exceed client expectations while driving success against their business. Our team thrives on finding ways to hit our clients KPI’s and bring their goals to life. These themes also correlate to dedication and passion to stretch, adapt, and build on experiences daily while delivering results our customers can count on in a fast-paced environment.
Responsibilities include:
Provide professional editorial support for various ad products including keyword proposals, copywriting and ad appeal requests.
Monitor campaign delivery and performance, troubleshoot and escalate editorial, delivery and performance issues, and provide optimization strategies and upselling opportunities
Collaborate with sales effectively to trengthen customer relationships by professionally handling editorial and ad support enquiries raised by clients and agencies.
Develop and provide strategic insights, campaign summaries and recommendations, and regular account reviews and reports to clients
Support monetization projects with creative development to maximize revenue potential.
Maintain keyword database and ad reports to support various business needs.
Actively research, test and propose new approaches to improve results
Minimum Qualifications:
Bachelor or Arts or equivalent experience
3-5+ years of sales/marketing experience; digital advertising or related experience
A background working with clients and/or in a client services role
Demonstrated experience and passion in managing and optimizing advertising campaigns to achieve business goals
Good written and verbal communication skills
Good computer skills including advanced knowledge of Google Suite and Microsoft Excel
Ability to handle multiple priorities
Strong attention to detail and organizational skills
Ability to creatively solve problems and uncover opportunities through the use of data, analytics, and critical thinking
Yahoo is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other protected category. Yahoo will consider for employment qualified applicants with criminal histories in a manner consistent with applicable law. Yahoo is dedicated to providing an accessible environment for all candidates during the application process and for employees during their employment. If you need accessibility assistance and/or a reasonable accommodation due to a disability, please submit a request via the Accommodation Request Form (www.yahooinc.com/careers/contact-us.html) or call +1.866.772.3182. Requests and calls received for non-disability related issues, such as following up on an application, will not receive a response.
Yahoo has a high degree of flexibility around employee location and hybrid working. In fact, our flexible-hybrid approach to work is one of the things our employees rave about. Most roles don’t require specific regular patterns of in-person office attendance. If you join Yahoo, you may be asked to attend (or travel to attend) on-site work sessions, team-building, or other in-person events. When these occur, you’ll be given notice to make arrangements.
If you’re curious about how this factors into this role, please discuss with the recruiter.
Currently work for Yahoo? Please apply on our internal career site.
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What We Do
Yahoo is a global media and tech company that connects people to their passions. We reach nearly 900 million people around the world, bringing them closer to what they love—from finance and sports, to shopping, gaming and news—with the trusted products, content and tech that fuel their day. For partners, we provide a full-stack platform for businesses to amplify growth and drive more meaningful connections across advertising, search and media.
