Guidde is an AI digital adoption platform that serves as the creation and consumption hub for modern organizations. Founded in 2020 by seasoned entrepreneurs, we use generative AI to transform workflows into rich, multi-format documentation in minutes. Our platform helps teams scale knowledge across employees, customers, and even AI systems, turning everyday processes into instant, in-app video guiddes that live where work actually happens.
More than 4,500 organizations worldwide, from fast-growing startups to Fortune 500 enterprises, rely on Guidde to reduce support load, accelerate onboarding, and make knowledge accessible on demand.
We’re building the future of how knowledge is created, shared, and experienced.
The Ideal "Guidder" is like our platform - clear, impactful, and focused on delivering value. We blend a startup environment with sports team principles - strategic in planning, collaborative in execution, and obsessed with customer wins. We value doers who listen more than they talk and who show up ready to play their best game. Ready to make your mark on our roster? Go Guidde!
If you are... a builder at heart who geeks out over sales development fundamentals, an analytical thinker obsessed with optimizing cadences, and an innovator passionate about leveraging AI to supercharge sales development across both inbound and outbound motions, then your place is with us!
What will you do?- Build from Scratch: Serve as Guidde's first-ever SDR Team Lead, architecting a modern, hybrid sales development organization that seamlessly blends human SDRs with AI-driven workflows.
- Lead & Mentor: Manage the SDR team from day one, providing daily coaching, training, and strategic guidance to foster a culture of high performance and continuous learning.
- Design Systems & Scripts: Build and optimize the core infrastructure of our sales development engine, including sales software setups, cadences, messaging sequences, and calling scripts.
- Drive AI Innovation: Spearhead AI initiatives within the sales development function, identifying and implementing cutting-edge tools to automate manual tasks and enhance personalization at scale.
- Optimize & Experiment: Run a rigorous, data-driven methodology of continuous A/B testing, actively monitoring KPIs, and iterating on strategies to maximize meeting booked rates and pipeline generation.
- SDR Fundamentals: Deep, proven expertise in sales development mechanics, including CRM/sales engagement software management, cadence architecture, and high-converting script writing.
- Applied AI Experience (Must-Have): Hands-on, practical experience successfully implementing AI initiatives or tools within a sales development context. You must be able to showcase and speak to specific AI workflows you have previously built or deployed.
- Analytical Rigor: A strong background in A/B testing methodologies, KPI tracking, and using data to diagnose bottlenecks and drive pipeline improvements.
- Leadership Experience: Previous SDR management or team lead experience is highly preferred to hit the ground running (though exceptional senior ICs with a strong track record of building AI/SDR systems will be considered).
- Builder Mentality: The ability to thrive in a fast-paced, ambiguous startup environment where you are writing the playbook rather than just following an existing one.
- Leave Your Mark: Contribute meaningfully to our growth story.
- Work Your Way (Hybrid): Enjoy a flexible work arrangement based in NYC.
- Innovate Together: Be part of a collaborative and forward-thinking team.
- Fuel Your Growth: Access opportunities for professional development and advancement.
- Your Value Matters: Receive a competitive compensation and benefits package.
- The salary range for this position is $120,000 OTE - $150,000 OTE + equity and benefits.
We hire talented and passionate people from a variety of backgrounds because we want our global employee base to represent the wide diversity of our customers. If you’re excited about a role but your past experience doesn’t align perfectly with every bullet point listed in the job description, we still encourage you to apply. If you’re a builder at heart, share our company values, and enthusiastic about making software toolmaking ubiquitous, we want to hear from you.
What We Do
Guidde is the generative AI platform enabling teams to deliver know-how 11x faster for easy sharing with customers or employees. Market leading companies use Guidde video documentation to answer customer questions, onboard and train employees and drive self-service, enabling teams to perform better.
