Jobs at Guidde

Design and implement backend logic for AI-driven systems, develop scalable AI workflows, and ensure reliable performance of features involving AI technologies.

Partner with GTM teams to answer high-impact sales, CS, and marketing questions using advanced SQL, Python, and AI-powered workflows. Build and evolve data models, surface actionable insights, and scale analyses with LLMs and AI agents.

Provide hands-on SaaS product support, troubleshoot customer issues, gather feedback to influence product, collaborate with CX/Product/Engineering, and create internal and customer-facing documentation to improve self-service.

Create engaging video and written educational content, maintain and optimize the help center, monitor AI support interactions, partner with Product, Customer Success, and Support, and rapidly produce enablement materials for new product releases.

The Sales Operations Manager will automate workflows, manage HubSpot CRM, optimize the sales funnel, improve tooling, run reports, and ensure data accuracy across teams.

The Customer Success Manager will lead enterprise onboarding, drive revenue retention, execute account expansion, develop training programs, and monitor customer health.

Responsible for owning the full commercial sales cycle, leading demos, closing deals, nurturing accounts, and leveraging AI for workflow improvements.