SDR Manager

Rapid7 is seeking a highly motivated and talented Sales Development Manager to join our North American Sales Development team. You will guide the team's efforts in pipeline generating activities including phone, email, social, and video prospecting. You will teach them how to build strategy into their prospecting efforts and appeal to particular personas and industries. In tandem, you will be responsible as the coach for their development and progression as sales professionals on their journey towards Account Executives..
About the Team
As the Sales Development Manager, you will develop, coach, and train a highly-motivated team of SDRs who are early in their careers and aspire to become Rapid7 Account Executives. Our SDRs are often the first interaction potential customers have with Rapid7, making them a critical part of beginning any partnership for the business. You will play an integral role between SDR, Sales, and Marketing in understanding why our customers are sitting at the table.
In this role, you will:

• Coach and manage a team of SDRs to master skills across sales development including cold calling, setting the stage for the customer experience, understanding security personas, leading discovery calls, and positioning Rapid7 solutions
• Have a maniacal focus on outcomes and impact. Closely monitor metrics - everything from dials per day, conversion rates to opportunities, hand-off to sales and close rates - with the aim to increase SDR productivity and contribution to pipeline and bookings
• Manage the day-to-day activities of SDR team including live coaching and mentoring, call statistics, conversions and pipeline build
• Work closely with sales managers and account executives to ensure proper alignment on opportunity quality, follow-up on hand off, and Account Executive promotion eligibility
• Partner and communicate effectively with various functional teams including Sales Enablement, Sales, Marketing, and Business Operations to maximize opportunities for growth and efficiencies
• Identify and make recommendations for improvements around process, efficiency and productivity of the Sales Development team

The skills you'll bring include:

• You have demonstrated excellence in leadership within software sales for at least 2 years.
• You have experience hiring, training, and coaching aspiring Sales Professionals.
• You have experience facilitating a feedback loop between marketing, sales, and sales development.
• You have experience inspecting, analyzing, and coaching sales skills/strategies
• You understand extensive sales process around discovery and qualification
• You are comfortable with common sales technologies leveraged to generate and manage sales pipeline
• You inspire others around you and build a highly motivated and successful team through your leadership skills
• You have goal-orientation and high-energy with a focus on team results and growth

We know that the best ideas and solutions come from multi-dimensional teams. Teams reflecting a variety of backgrounds and professional experiences. If you are excited about this role and feel your experience can make an impact, please don't be shy - apply today.
About Rapid7
At Rapid7, our vision is to create a secure digital world for our customers, our industry, and our communities. We do this by harnessing our collective expertise and passion to challenge what's possible and drive extraordinary impact. We're building a dynamic and collaborative workplace where new ideas are welcome.
Protecting 11,000+ customers against bad actors and threats means we're continuing to push the envelope - just like we've been doing for the past 20 years. If you're ready to solve some of the toughest challenges in cybersecurity, we're ready to help you take command of your career. Join us.
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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or any other status protected by applicable national, federal, state or local law.