SDR Manager

Today's bookkeepers are stuck using Excel spreadsheets and homegrown project management solutions to support their clients. Keeper is on a mission to change that.

With our all-in-one tool, bookkeepers can manage their work, communicate with clients, catch hard-to-find errors, and deliver reports to help small business customers make smarter strategic decisions.

Founded in 2021, Keeper has raised $12M in funding, backed by leading tech investors like Y Combinator and founders at top startups like Lattice, Front, Superhuman, Plaid, and more. Keeper helps thousands of bookkeepers and accountants manage the books for startups and small businesses across the US.
What You'll Do

Your job is to hire and manage a team of 8 - 12 Sales Development Representatives tasked with building pipeline for our Sales team. This SDR Manager will lead a fully outbound Net-New SDR team that cold calls, emails, and sends LinkedIn messages to Accounting and Bookkeeping firms to book demos for Account Executives.
Your OTE consists of base pay and variable pay based on your team's performance. You will also be eligible to earn additional bonuses on top of your OTE as a reward for hiring new hires that exceed quota and when your reps get promoted.

Here's what that looks like on a day-to-day basis:

• Set and maintain a high-performing culture and morale by overseeing the daily activities and quota performance management of individual SDRs to ensure key performance metrics are met

• Hire and train new SDRs on Keeper's product, buyer personas, competition, and tools through various methods (ie, role-plays)

• Develop and execute career development and leadership plans for direct reports, inclusive of but not limited to daily 1:1 mentoring, coaching on time management, objection handling, prospecting tactics, and active listening skills

• Strategize with sales and marketing counterparts on pipeline and prospecting initiatives to meet company objectives

• Report on team performance and forecast to senior leadership

• Improve team output and efficiency over time by optimizing systems and processes

• Establish a library of prospecting resources for the SDR team

• Represent the Sales Development team cross-functionally with leaders of other departments

• Minimum of 1 year of quota-carrying sales experience as an individual contributor, with a proven, consistent track record exceeding goals

• Minimum of 1 year of experience building and leading sales development teams with a proven track record of exceeding goals

• Prior demonstrated success in fast-paced, results-oriented GTM environments, ideally at SaaS companies, and history of consistently performing above quota in an outbound sales environment

• A passion and excitement for hiring, with a thoughtful approach to team planning and development

• Ability to articulate contractual, technical, and financial value points to customers, including executive leaders

• Proficiency in sales and data analytics tools (ie, Salesforce, Outreach, Gong, ZoomInfo, Google Sheets, etc.) and familiarity with email and call automation platforms

• Ability to leverage data to drive decisions, create systems, and identify process improvements to improve efficiency

• Strong collaboration and influencing skills, demonstrated through excellent communication and presentation skills

• Competitive pay and equity

• Unlimited PTO

• Health, dental, and vision insurance

• Monthly health and fitness stipend

• 401K for USA employees (coming soon)

Keeper provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.