HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. Today, HighLevel supports SMBs across 150+ countries, fueling community-driven growth rooted in real customer outcomes.
To date, businesses operating on HighLevel have generated over $7 billion in ecosystem value, demonstrating the impact of shared infrastructure at scale. By centralizing conversations, automation and intelligence into one system, we help businesses move faster, reduce complexity and execute efficiently.
Behind the platform, HighLevel powers more than 4 billion API hits and 2.5 billion message events daily. With 250 terabytes of distributed data, 250+ microservices and over 1 million domain names supported, our architecture is built for performance, resilience and long-term scalability.
Our people
With over 2,000 team members across 10+ countries, HighLevel operates as a global, remote-first organization built for speed and ownership. We value initiative, clarity and execution, creating space for ambitious people to build systems that support millions of businesses worldwide. Here, innovation thrives, ideas are celebrated and people come first, no matter where they call home.
Our impact
Every month, HighLevel enables more than 1.5 billion messages, 200 million leads and 20 million conversations for the more than 1 million businesses we support. Behind those numbers are real people building independence, expanding opportunity and creating measurable impact. We’re proud to be a part of that.
Learn more about us on our YouTube Channel or Blog Posts
Responsibilities:
- Take ownership of the quality of deliverables, including new features and enhancements
- Collaborate with product managers and engineers to understand requirements and user workflows
- Design and execute efficient manual test cases, including functional, regression, and exploratory testing
- Build and maintain automation test scripts for UI and API validations (using Selenium, Playwright, or equivalent)
- Identify and address QA process bottlenecks, driving continuous improvements
- Participate in sprint ceremonies, bug triages, and release readiness discussions
- Track, report, and validate defects using defect management tools
- Support integration testing with external APIs (e.g., Shipday, proprietary delivery software)
- Ensure high-quality test execution in Agile (Scrum/Kanban) environments
- Work closely with senior SDETs and developers to scale automation and adopt best practices
Requirements:
- 3+ years of experience in software testing, preferably in SaaS/web applications
- Strong knowledge of API testing and performance testing (Postman, JMeter, or equivalent)
- Understanding of HTML, CSS, JavaScript, and browser debugging tools
- Hands-on experience with test automation frameworks (Selenium, Playwright, Cypress, or similar)
- Good programming skills in at least one language (Java, Python, JavaScript/Node.js, TypeScript or Ruby)
- Solid understanding of OOP concepts and design patterns
- Experience with source control (Git or SVN)
- Knowledge of Agile software development (Scrum/Kanban) and the QA role within it
- Strong organisational and problem-solving skills, with the ability to manage multiple test executions
Nice to have:
- Exposure to white box and black box testing approaches
- Familiarity with CI/CD pipelines and cloud environments
- Prior experience with automation in distributed systems or API-heavy applications
- Basic knowledge of performance/security testing concepts
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Skills Required
- 3+ years of experience in software testing, preferably in SaaS/web applications
- Strong knowledge of API testing and performance testing (Postman, JMeter, or equivalent)
- Understanding of HTML, CSS, JavaScript, and browser debugging tools
- Hands-on experience with test automation frameworks (Selenium, Playwright, Cypress, or similar)
- Good programming skills in at least one language
- Solid understanding of OOP concepts and design patterns
- Experience with source control (Git or SVN)
- Knowledge of Agile software development (Scrum/Kanban) and the QA role within it
- Strong organizational and problem-solving skills
HighLevel Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about HighLevel and has not been reviewed or approved by HighLevel.
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Healthcare Strength — Employer materials highlight employer-paid medical and vision for employees, with mental health support and short‑term disability included. Feedback suggests health coverage is a relative bright spot that can raise overall satisfaction even when base pay is not top‑tier.
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Leave & Time Off Breadth — Flexible PTO, paid family leave, and paid holidays are emphasized alongside a remote‑first setup. Feedback suggests this time‑off approach supports work–life balance and is frequently cited as part of the value proposition.
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Retirement Support — A company‑matched 401(k) is presented as part of the core package. Feedback suggests retirement support contributes meaningful long‑term value and helps offset tradeoffs in cash compensation.
HighLevel Insights
What We Do
https://www.gohighlevel.com/quick-links One white-labeled marketing app to rule them all. HighLevel is everything your business needs to succeed! Capture leads using our landing pages, surveys, forms, calendars, inbound phone system & more! Automatically message leads via voicemail, forced calls, SMS, emails, FB Messenger & more! Use our built in tools to collect payments, schedule appointments, and track analytics


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