Scrum Master

Sorry, this job was removed at 12:13 a.m. (CST) on Thursday, Jun 05, 2025
8 Locations
In-Office
Insurance • Financial Services
The Role

MSIG USA continues to grow! 

Company Overview:

MSIG USA is the US-based subsidiary of MS&AD Insurance Group Holdings, Inc., one of the world’s top P&C carriers and a global Class 15 insurer, with A+ ratings and a reach that spans 40+ countries and regions. Leveraging our 350-year heritage, MSIG USA brings the financial strength, expertise, and global footprint to offer commercial insurance solutions that address your business’s unique risks.

Summary/Job Purpose: 
We are seeking a highly motivated and experienced Scrum Master to join our team. In this role, you will be instrumental in building high-performing teams from the ground up. As a Scrum Master, you will mentor your teams to embrace agile principles and practices, with a strong emphasis on establishing fundamental agile ceremonies and practices that drive efficiency and predictability, such as backlog grooming, sprint planning, and retrospectives. 

Scrum Masters are the leaders and the heart of teams, championing their success and empowerment. This is an exciting opportunity for an experienced Scrum Master who is passionate about developing teams, fostering collaboration, and driving organizational change. 

Essential Functions: 
Percentage of Time: 

Agile Leadership (50%) 

  • Build robust agile and team practices from the ground up with matrixed teams. Partner with other Scrum Masters to ensure strong and aligned practices across the organization. 

  • Champion agile principles and practices, ensuring alignment with organizational goals and priorities. Ensure the team is hitting target deliveries and creating predictable velocity. 

  • Create and facilitate agile ceremonies including sprint planning, backlog grooming, sprint reviews, and retrospectives. Ensure effective communication, collaboration, and alignment within the team. 

  • Proactively remove impediments for the team, fostering an environment conducive to collaboration and productivity. Ensure a smooth and efficient development process. 

  • Collaborate with the development team to resolve impediments and ensure smooth sprint execution. 

  • Facilitate team discussions and decision-making processes, empowering the team to be self-organized and manage issues, risks, and dependencies. 

  • Actively participate in sprint reviews and retrospectives to assess progress, gather feedback, and identify areas for improvement in both the product and process. 

Team Health (20%) 

  • Track and report the team's progress, identify risks, and escalate issues as needed to ensure timely delivery of features/work. Utilize team metrics and reports such as velocity or burn-up charts. 

  • Use team metrics to drive improvements. Analyze data to identify trends, areas for improvement, and opportunities to enhance team performance. Implement strategies based on metrics to optimize productivity and efficiency. 

Collaboration (10%) 

  • Collaborate with Product Owners and stakeholders to help prioritize work in a way that aligns with dependencies and objectives. 

  • Solicit feedback from stakeholders and customers to inform product decisions and enhancements, fostering a customer-centric approach. 

Continuous Improvement (20%) 

  • Drive process improvements and best practices within the team and across the organization. 

  • Engage in Communities of Practice (CoP) meetings to promote learning and growth across the organization. 

  • Coach and mentor the team and leaders on agile principles and practices, driving adoption and growth. 

  • Partner with vendor partners ensuring we break down silos and implement work in an efficient, collaborative, and incremental manner. 

Supervisory Responsibilities: 
This position involves no supervisory responsibilities. 

Qualifications: 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Education and Experience Required: 

  • Diploma/Degree & Experience: 

  • Bachelor’s Degree required. 

  • 4 years Scrum Master or related work experience required. 

  • Experience with Agile development methodologies 

It's an exciting time for our company and a great opportunity to join a financially sound and growing global insurance group!  

It is the policy of MSIG USA to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, MSIG USA will provide reasonable accommodations for qualified individuals with disabilities.

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The Company
New York, New York
644 Employees

What We Do

MSIG USA is the partner that businesses rely on for creative, customized insurance solutions. Owned by a global P&C carrier with an A+ rating and a 300-year heritage, MSIG USA helps protect leading businesses across a wide range of industries. The company’s financial strength and deep capacity enable it to cover a wide range of risks and deliver responsive, personalized service through a nationwide team. MSIG USA is admitted in all P&C lines in all 50 states, the District of Columbia, and Puerto Rico.

MSIG USA is the marketing name used to refer to certain underwriting subsidiaries of MSIG Holdings (U.S.A.), Inc. (“MSIGH”), and its subsidiary companies. U.S. Companies Only: MSIG insurers are subsidiaries of Mitsui Sumitomo Insurance Company, Limited, a member of MS & AD Insurance Group. MSIG refers to the insurers underwriting coverage: Mitsui Sumitomo Insurance Company of America, Mitsui Sumitomo Insurance USA Inc. and MSIG Specialty Insurance USA Inc

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