Jobs at MSIG USA

Leads the Commercial Surety Underwriting Analyst team, overseeing submission intake, account servicing, bond issuance, records, workload allocation, and service performance. Partners with underwriters and stakeholders to resolve complex operational issues, maintain documentation and controls, improve workflows, support system enhancements, and ensure accurate execution throughout the surety bond lifecycle. Coaches employees, manages deadlines, identifies process bottlenecks, and drives continuous improvement.

Leads an Excess Claims team and oversees complex, high-severity, and coverage-sensitive casualty claims. Provides technical direction on investigation, coverage analysis, reserving, litigation, negotiation, documentation, compliance, and resolution. Manages audits, claim reporting, reinsurer communications, underwriting partnerships, customer service, and team development. Handles selected complex claims and supports recruiting, training, performance management, and continuous improvement.

Leads General Liability claims operations, providing technical oversight for complex, high-severity, coverage-sensitive, and litigated claims. Oversees investigations, coverage analysis, reserving, evaluations, litigation strategies, compliance, audits, reporting, and resolutions. Manages and develops claims professionals, supports recruiting and performance management, partners with underwriting and reinsurers, and maintains effective communication with insureds, claimants, brokers, and other stakeholders.

Manage delegated commercial insurance programs throughout evaluation, onboarding, monitoring, auditing, and ongoing operations. Oversee MGA and Program Administrator relationships, underwriting authority compliance, profitability, production results, guidelines, referrals, data quality, and program modifications. Collaborate with Claims, Reinsurance, Product Development, Operations, Technology, Finance, and underwriting teams to resolve issues and support portfolio reporting. Conduct market research and recommend new program opportunities and underwriting updates.

Leads MSIG USA’s data engineering, analytics engineering, BI, and reporting functions. Owns the Microsoft Azure data platform, pipelines, semantic models, Power BI dashboards, data quality, governance, observability, and AI enablement. Builds and develops multidisciplinary teams, establishes DataOps and data-as-a-product practices, partners with insurance business leaders, manages roadmaps and budgets, and ensures compliant, reliable delivery of enterprise data products.

Own end-to-end engineering for commercial P&C insurance capabilities across applications, interfaces, services, APIs, databases, integrations, data pipelines, and Azure infrastructure. Lead solution design, delivery, production support, and continuous improvement while directing AI coding agents for implementation, testing, debugging, and documentation. Collaborate with business and product stakeholders, ensure security and governance, and independently validate AI-generated work for reliability, maintainability, and production readiness.

Leads the Underwriting Analyst team supporting Political Risk, Credit, and Surety operations. Oversees submission intake, account servicing, policy lifecycle activities, workload allocation, coaching, issue resolution, process improvements, controls, and system enhancements. Partners with underwriters, brokers, and stakeholders to ensure accurate, timely, and effective underwriting support.

Provides operational and analytical support to Political Risk and Credit underwriting teams. Responsibilities include reviewing submissions, preparing underwriting files, processing quotes and policies, maintaining transaction and exposure data, assisting with financial and credit analysis, servicing policies, coordinating with brokers and internal stakeholders, and escalating incomplete or unusual matters. The role also supports quality controls, process improvements, and timely account execution.

The Reinsurance Business Analyst partners with Reinsurance, Finance, Underwriting, Claims, technology teams, and vendors to analyze processes, document requirements, and enhance reinsurance platforms. Responsibilities include creating Agile user stories, mapping workflows, supporting integrations and releases, coordinating QA and UAT, resolving defects, maintaining documentation, and identifying automation opportunities. The role requires deep P&C reinsurance expertise, including treaty and facultative structures, premium administration, claims, retrocession, regulatory reporting, SQL, advanced Excel/VBA, and reinsurance platform experience.

Leads logistics insurance underwriting, product strategy, risk selection, pricing, portfolio management, broker engagement, and business development. Develops coverage forms, guidelines, and risk appetite for complex logistics, cargo, and transportation accounts. Builds market relationships, represents the company externally, monitors portfolio and industry trends, and provides technical leadership, coaching, and mentorship to underwriting staff.

Supports claims regulatory compliance by analyzing workers’ compensation EDI and CMS Section 111 reporting, investigating rejected transactions and data discrepancies, monitoring regulatory deadlines, maintaining compliance documentation, and developing reports and dashboards. Collaborates with Claims, Operations, IT, and vendors to resolve reporting issues, assess regulatory changes, test system updates, and support audits, inquiries, and corrective actions.

Lead analytics and data science initiatives to drive measurable business outcomes across various functions, including Underwriting and Claims. Oversee the full analytics lifecycle, foster stakeholder engagement, and mentor junior team members.

Supports internal audits by analyzing data, reviewing processes, assessing internal controls, identifying process gaps, recommending improvements, and preparing audit reports and presentations. Learns about compliance, risk management, business operations, and financial controls while working with experienced auditors.

Underwriting interns assist with evaluating financial statements, credit reports, industry trends, and political risk profiles. They support new and renewal business underwriting, help determine coverage terms, analyze reports and industry data, and collaborate with claims, legal, and finance teams. The program provides mentorship, hands-on projects, and exposure to political risk insurance products, with a hybrid schedule requiring at least four days in the office weekly.

Supports budgeting, forecasting, financial reporting, variance analysis, financial modeling, and data analysis. The intern will update models, analyze performance trends, prepare management reports and presentations, collaborate across teams, and assist with cost analysis, revenue projections, and process improvement projects.

Supports enterprise risk management activities, including risk assessments, Key Risk Indicator development, disaster scenario updates, risk analysis, reporting, documentation, and cross-functional collaboration. The intern gains practical experience with operational risk, business continuity, risk and control frameworks, scenario planning, and insurance risk management.

Prepares statutory financial statements, regulatory filings, journal entries, reconciliations, and financial analyses for three property and casualty insurance companies. Manages reinsurance accounting, deductible accounting, TPA claims accounting, parent-company reporting, audit support, state filings, and asset impairment documentation. Interprets statutory requirements, maintains accounting procedures, analyzes financial trends, supports financial modeling, reviews staff work, and contributes to special projects.

Supports actuarial, regulatory, and insurance analytics through statistical reporting, data analysis, quality assurance, and process automation. Develops and validates recurring submissions to regulatory agencies, rating bureaus, and industry organizations; investigates reporting errors; and coordinates with vendors and technology teams. The role also supports system implementations, business requirements, UAT, data quality, reporting development, and analytics for pricing, reserving, underwriting, claims, finance, and management teams.

Leads enterprise strategy, corporate planning, and complex cross-functional initiatives supporting CEO and executive priorities. Conducts market, financial, operational, and competitive analysis; develops business cases and recommendations; manages project governance, milestones, stakeholders, and execution. Prepares executive and Board materials, supports decision-making, and coordinates alignment with international stakeholders. Requires strong strategic, analytical, project management, communication, and influencing skills in a fast-paced insurance environment.

Support Financial Lines underwriting by evaluating financial statements, credit reports, industry trends, and client risk profiles. Assist with new and renewal business, coverage terms, data analysis, and underwriting decisions while collaborating with claims, legal, and finance teams. Gain practical experience through mentorship, projects, and ongoing insurance industry learning.