Jobs at MSIG USA

Provide administrative and operational support to the Claims team: prepare jurisdictional benefit notices, process and route mail/faxes/documents, track litigation and hearing notices, assist with electronic filing and vendor coordination, maintain records and trackers, answer calls/emails, and support workflow efficiency for a multi-state caseload.

Adjust claims, conduct investigations, manage settlements, ensure compliance with claim practices, and maintain communication with stakeholders in accordance with guidelines.

The Claims Counsel will manage complex Financial Lines and Cyber claims, ensuring timely investigations, negotiations, and resolution strategies while collaborating with various stakeholders.

The Principal Data and AI Architect will lead the technical design of MSIG USA's enterprise data and AI architecture, oversee platform decisions, and ensure scalable and secure integration patterns. Responsibilities include defining architecture strategies, overseeing data governance, and collaborating with business leaders to align technical direction with organizational goals.

The Underwriting Specialist evaluates, prices, and manages risks for cargo and ocean marine insurance, maintaining broker relationships and ensuring compliance.

Support underwriters by collecting, reconciling, and analyzing submission data; set up accounts, produce quotes and binders, issue policies and endorsements, process reinsurance tasks, perform quality control, order and summarize inspection and risk reports, enter catastrophe modeling data, and respond to broker service requests to ensure accurate, timely underwriting operations.

Support process improvement, documentation, and performance analysis across billing, collections, underwriting support, and policy administration. Define workflows, business rules, and automation/Copilot use cases. Produce metrics, dashboards, and benefits tracking. Assist with testing, change readiness, SOPs, governance, and compliance in a regulated insurance environment.

The Financial Lines Claims Counsel will manage complex claims, analyze coverage, draft letters, negotiate settlements, and maintain case files, ensuring excellent customer service throughout the claims lifecycle.

The Underwriting Specialist is responsible for underwriting marine cargo business, developing producer relationships, managing risks, and achieving profitability while providing exceptional service to clients.

The Catastrophe Modeling Specialist performs account-level modeling for property portfolios, analyzes data, ensures quality, and assists underwriters with modeling outputs required for risk decisions.

The Director of Data Analytics & Engineering will lead data engineering and analytics functions, manage a high-performing team, oversee platform delivery, and drive data insights for MSIG USA's business.

Lead product ownership for claims modernization across intake, triage, assignment, document/data intelligence, automation, decision support, payments, recovery, litigation, and vendor workflows. Define roadmap, prioritize backlog, translate operational pain points into deliverable features, collaborate with cross-functional teams, and drive adoption and measurable claims performance improvements.

Provide policy support for personal lines (auto, homeowners, fire, liability, boats); interpret English/Japanese for agents and insureds; handle quotes, policy changes, cancellations, and claims referrals; enter activities in Applied Agency system and follow up to resolve service issues.

Lead a team delivering actuarial statistical reporting, regulatory submissions, and analytics. Ensure compliance with bureau requirements, drive automated reporting and UAT for policy/claims systems (Guidewire, Solartis), partner with actuarial, technology, and vendors, and manage stakeholder/regulator interactions while mentoring staff and improving data governance and reporting processes.

Lead financial reporting and regulatory filings for US GAAP and NAIC statutory accounting. Oversee monthly/quarterly/annual close, audits, reporting to parent company, supervise accounting staff, and drive close-process improvements and system projects.

Lead a team delivering actuarial, regulatory, and operational statistical reports and analytics. Ensure compliance with bureau submissions, drive reporting automation, define data requirements, lead UAT for policy/claims systems, and manage vendor and regulator interactions to support pricing, reserving, underwriting, claims, and financial analytics.

The Data Product Owner leads the data strategy and execution across Product, Underwriting, and Actuarial domains, ensuring data quality, governance, and analytics enablement to improve insurance risk and pricing decisions.

The role involves designing and implementing Python-based intelligent agents, optimizing backend systems, mentoring engineers, and troubleshooting production issues.

The Actuarial Analyst will perform data analysis and modeling to support pricing, reserving, forecasting, and strategic decision-making, collaborating closely with multiple teams to deliver accurate insights and reports.

The Senior Internal Auditor will conduct risk-based audits, evaluate internal controls, ensure compliance, and enhance business processes in the insurance sector.