Scrum Master

Job Type:

Permanent

Build a brilliant future with Hiscox
 

HISCOX is an international insurer specialized in the market of luxury goods & property, and high-end professional insurance. As experts in risk, we give people and businesses the confidence to realise their ambitions. With offices in 9 European countries, we have a very international staff and encourage a culture that fosters inclusion and collaboration, offering exciting opportunities for personal and professional growth.

In our Lisbon office we have the privilege of employing approximately 500 exceptional professionals representing 29 diverse nationalities. Despite our central location within the city, we recognize the importance of maintaining a healthy work-life balance. As part of our commitment to our employees’ well-being, we provide a 35-hour workweek along with the option for a hybrid working schedule.

The Team:

Hiscox is hiring a skilled and highly motivated Scrum Master to support and grow effective lean-agile ways of working across our value streams. 

As part of London Market technology team, and reporting to the Head of Agile, you will join an established Agile community of practice, and will be accountable for the effectiveness of one or more squads.

The Role:

The Scrum Master will play a crucial role in driving the agile development process for maximizing business value across varied value streams. Within this business-critical coordination role you will:

Key Responsibilities:

• Guide the squad and organisation on how to use agile values, principles and practices to delight customers and deliver value to our business. 

• Guide the squad and organisation on how to get the most out of self-organisation and cross-functionality. 

• Ensure the squad has effective working practices, and that all events take place and are positive and productive. 

• Build a trusting and safe environment that allows everybody to contribute to discussion, decision making, and navigating conflict without fear of blame or being judged. 

• Facilitate getting the work done without coercion, assigning, or dictating the work. 

• Causing the removal of impediments and guiding the team to remove impediments. 

• Assess the maturity of the squad and organisation in lean-agile ways of working, and coach the squad to higher levels of maturity at a pace that is sustainable to the organisation. 

• Support the change team (Product Managers & Product Owners) establish empirical product planning in a complex environment. 

• Support and educate the Product Owner, especially in Product Goal definition and refining and maintaining the Product Backlog. 

• Assist with internal and external communication as needed, improving transparency, and radiating information.

• Work with the other members of the Agile community of practice to aid continuous learning, share knowledge and collaborate as a team to mature the organisations lean-agile ways of working. 

• Embrace a continuous improvement mindset, embracing change and supporting the organisations vision and strategy. 

Person Specification:

• Experience in performing a Scrum Master or agile coaching role for a development team that was diligently applying lean-agile principles, practices and theory.

• Excellent skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment and increasing transparency. 

• Excellent communication, facilitation and interpersonal skills, with the ability to effectively collaborate with diverse stakeholders.

• Demonstrated leadership and team-building skills, with a focus on fostering a positive and empowered team culture.

• Deep understanding of lean-agile principles and the benefits to product delivery.

Why Hiscox?

• Healthy work-life balance with our 35h/week and hybrid working system.

• Holidays: 25 days + 2 Hiscox Days (Extra two Annual Leave).

• Health insurance, gym allowance, pension plan etc.

• After 5 years work 1-month sabbatical leave.

• Team spirit with many opportunities to engage and an open culture.

Work with amazing people and be part of a unique culture