We are looking for an experienced Scrum Master to support the ramp-up of a new team and help establish an effective Agile way of working. The ideal candidate will provide strong guidance, facilitate collaboration and decision-making, and support the team in continuously improving its delivery and performance.
Responsibilities
- Manage and facilitate the Scrum process within distributed teams, ensuring effective Agile practices and ceremonies.
- Organize and facilitate Daily Scrums, Sprint Planning, Sprint Reviews/Demos, Retrospectives, and other relevant Agile sessions.
- Guide and coach the team on Agile/Scrum principles, practices, and continuous improvement.
- Support the Product Owner and Development Team in planning, prioritization, delivery, and achieving Sprint and release goals.
- Facilitate discussions, decision-making, conflict resolution, and effective collaboration across different stakeholders.
- Identify, manage, and remove impediments that may slow down development or delivery.
- Monitor day-to-day progress of projects and release initiatives, with focus on scope, timelines, quality, and dependencies.
- Ensure alignment with other Scrum teams and broader organizational Agile guidelines, best practices, and processes.
- Help build a trusting, safe, and transparent team environment where issues can be openly raised and collaboratively resolved.
- Support the team in reaching a high level of autonomy, effectiveness, and continuous improvement.
- Contribute to the successful setup and ramp-up of a new Scrum team within a large-scale Agile environment, including alignment with SAFe practices
Requirements
- University degree in Business, Computer Science, or a related field (or equivalent experience).
- At least 3 years of proven experience as a Scrum Master, Agile Project Leader, or similar Agile role.
- Hands-on experience working with Scrum in distributed teams.
- Knowledge and practical experience with Scaled Agile Framework (SAFe).
- Experience working in a large-scale Agile environment is highly desirable.
- Proven track record in facilitation, conflict resolution, situational awareness, team empowerment, transparency, and continuous improvement.
- Strong planning, organizational, analytical, and problem-solving skills, with attention to detail.
- Ability to work effectively with different personalities, teams, and stakeholders.
- Strong communication and interpersonal skills.
- Very good spoken and written English skills.
- Previous experience in the airline industry is an advantage.
Benefits
- A chance to be part of casual but highly professional international environment
- Opportunity to learn from experienced colleagues, including internal knowledge sharing sessions
- Competitive compensation depending on experience and skills
- Private pension and medical insurance
- Professional and soft skills trainings and education
- Awesome referral fees
- Sports, team buildings, conferences and events
- Modern and cozy offices in New Belgrade and Niš, cakes and fresh fruits
- Possibility to travel abroad
- Work – life balanced schedule
- Respect and support to your professional, family and personal goals
Skills Required
- University degree in Business, Computer Science, or a related field, or equivalent experience
- At least 3 years of experience as a Scrum Master, Agile Project Leader, or similar Agile professional
- Hands-on experience working with Scrum in distributed teams
- Knowledge and practical experience with the Scaled Agile Framework (SAFe)
- Experience working in a large-scale Agile environment
- Proven facilitation, conflict resolution, situational awareness, team empowerment, transparency, and continuous improvement skills
- Strong planning, organizational, analytical, and problem-solving skills with attention to detail
- Ability to work effectively with different personalities, teams, and stakeholders
- Strong communication and interpersonal skills
- Very good spoken and written English skills
- Previous airline industry experience
What We Do
Almost 30 years of experience in distributed software engineering – starting as Switzerland’s pioneer. youngculture, enjoy.ing and NSM Engineering have now landed in the CREATEQ universe. Within the CREATEQ Group, we have experience in software engineering using a wide range of current state-of-the-art technologies, products and frameworks. Our expertise spans the latest technologies in the fields of Java, .NET, PHP, Mobile, Web and many more. CREATEQ implements, operates and maintains custom-built solutions as well as provides open-source and commercial products and frameworks.









