Scrum Master

Posted 5 Days Ago
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Bangalore, Bengaluru, Karnataka, IND
In-Office
Mid level
Healthtech
HealthEdge is on a mission to drive a digital revolution in healthcare.
The Role
Leads and coaches cross-functional Agile teams by facilitating Scrum ceremonies, removing impediments, managing delivery risks and dependencies, tracking Agile metrics, supporting backlog refinement, and communicating status to stakeholders. The role drives continuous improvement, coordinates multi-team planning, protects team focus, and aligns software delivery with business goals, timelines, and expectations.
Summary Generated by Built In
Overview

Agile Project Manager / Scrum MasterAbout the RoleWe are looking for an experienced Agile Project Manager / Scrum Master to lead and coach one or more cross-functional teams in delivering highquality products. You will own the health of the Agile process — facilitating ceremonies, removing impediments, and protecting the team's focus —while keeping delivery aligned with business goals, timelines, and stakeholder expectations. This is a hands-on role for someone who balancesservant-leadership with practical project management.Key ResponsibilitiesAgile Facilitation & CoachingFacilitate all Scrum ceremonies: sprint planning, daily stand-ups, sprint reviews, and retrospectives.Coach the team and the wider organization on Agile and Scrum principles, helping teams mature toward self-organization andcontinuous improvement.Foster a collaborative, transparent, and psychologically safe team culture.Delivery & Project ManagementDrive on-time, on-scope delivery across sprints and releases, tracking progress against commitments.Maintain and communicate delivery metrics (velocity, burndown/burnup, cycle time, throughput) and use them to forecast andimprove.Manage dependencies, risks, and issues across teams; escalate and resolve blockers quickly.Coordinate planning across multiple teams or workstreams where needed (e.g., PI planning, scrum-of-scrums).Stakeholder & Backlog SupportPartner with Product Owners to keep the backlog refined, prioritized, and ready for delivery.Provide clear, regular status reporting to stakeholders and leadership.Manage expectations around scope, timeline, and trade-offs, and communicate changes proactively.Continuous ImprovementIdentify process bottlenecks and lead initiatives to improve team efficiency and product quality.Champion engineering and delivery best practices in collaboration with technical leads.Track and act on retrospective outcomes to drive measurable improvement over time.Required QualificationsBachelor's degree in Computer Science, Engineering, Business, or a related field (or equivalent experience).4+ years of overall experience as a Project Manager, Scrum Master, or Agile delivery lead.Strong working knowledge of Agile frameworks (Scrum, Kanban) and scaling approaches (SAFe, LeSS, or similar).Proven ability to manage and deliver software projects with cross-functional teams.Excellent facilitation, communication, conflict-resolution, and stakeholder-management skills.Hands-on experience with Agile tooling such as Jira, Azure DevOps, or equivalent.Preferred QualificationsCertified ScrumMaster (CSM / PSM I or II), SAFe Scrum Master (SSM), or PMI-ACP certification.PMP certification or equivalent traditional project-management experience.Background in software development or a closely related technical domain.Experience coaching distributed or multi-team environments.Core CompetenciesServant leadership — puts the team first and leads by enabling others.Organization — keeps complex, multi-stream work on track without losing detail.Communication — translates clearly between technical teams and business stakeholders.Problem-solving — anticipates risks and removes obstacles before they slow delivery.Adaptability — adjusts approach to fit the team's maturity and the project's needs.This is a customizable template. Adjust the responsibilities, years of experience, certifications, and competencies to match yourorganization's seniority level, industry, and team structure.

Skills Required

  • Bachelor’s degree in Computer Science, Engineering, Business, or a related field, or equivalent experience
  • 4+ years of experience as a Project Manager, Scrum Master, or Agile delivery lead
  • Strong working knowledge of Agile frameworks, including Scrum and Kanban, and scaling approaches such as SAFe or LeSS
  • Proven ability to manage and deliver software projects with cross-functional teams
  • Excellent facilitation, communication, conflict-resolution, and stakeholder-management skills
  • Hands-on experience with Agile tooling such as Jira, Azure DevOps, or equivalent
  • Certified ScrumMaster, Professional Scrum Master, SAFe Scrum Master, or PMI-ACP certification
  • PMP certification or equivalent traditional project-management experience
  • Background in software development or a closely related technical domain
  • Experience coaching distributed or multi-team environments

HealthEdge Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about HealthEdge and has not been reviewed or approved by HealthEdge.

  • Leave & Time Off Breadth Time off is positioned as relatively generous, with a large holiday calendar, vacation to start, unlimited sick time, and volunteer days. The overall package also includes flexibility elements that can increase the practical value of time off depending on role.
  • Retirement Support Retirement support stands out through a 401(k) match with immediate vesting, which strengthens the near-term value of the benefit. HSA/FSA options and employer contributions are also highlighted as part of the financial benefits mix.
  • Inclusive Benefits Coverage Medical coverage is described as inclusive, explicitly including infertility treatments and gender-affirming care alongside EAP and mental-health services. This breadth can improve perceived total rewards for employees with varied healthcare needs.

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The Company
HQ: Boston, MA
1,600 Employees
Year Founded: 2004

What We Do

HealthEdge is on a mission to drive a digital revolution in healthcare. We’re connecting health plans, providers, and patients with end-to-end digital technology solutions to support new business models, reduce administrative costs and improve health outcomes. Our growing portfolio of products (HealthRules Payor, Source, GuidingCare, and Wellframe) provides talented and passionate professionals with opportunities to lead change and make a lasting, global impact in healthcare. Driving our mission are 2,000+ professionals worldwide. Together, we are committed to innovating a world where healthcare can focus on people.

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