Scrum Master

Posted 3 Days Ago
Hiring Remotely in Phoenix, AZ, USA
In-Office or Remote
Mid level
Software
The Role
Serve as Scrum Master for engineering teams: coach Agile practices, remove impediments, design and refine processes, manage JIRA and reporting, use AI tooling to improve planning, align stakeholders, perform capacity planning, and own medium-to-complex cross-functional deliveries.
Summary Generated by Built In

We are seeking a Scrum Master to lead engineering teams within the Technology group through moderate to high complexity work streams. This role calls for someone who takes ownership of team health and delivery outcomes with limited direction, proactively removes barriers, and is comfortable experimenting with new practices, tools, and AI-enabled ways of working. You'll coach teams on Agile principles and partner with Engineering Leadership, Product, and other stakeholders to plan and execute delivery; as an integral part of a growing Engineering team.

Responsibilities:
  • Proactively assess team health, delivery, process challenges and gaps; develop and implement practical solutions with limited direction.
  • Design and test new processes, meeting structures, tools, and team practices, evaluating outcomes and continually refining.
  • Coach teams on Agile principles, adapting practices to each team's maturity, workflow, and changing business needs.
  • Facilitate alignment between Engineering, Product, and business stakeholders to surface delivery trade-offs, risks, and unresolved decisions early.
  • Conduct capacity planning and delivery forecasting, to catch problems before they affect commitments.
  • Own JIRA administration and reporting, turning raw data into insight that supports decision-making.
  • Use AI tooling to improve planning, communication and team effectiveness with human verification.
  • Serve as an internal advocate for AI-driven agility, researching industry practices and helping the team adapt to faster, less predictable delivery timelines.
  • Own medium to complex cross-functional projects from initiation to final delivery.

The Perks

  • Continued training and career development
  • Full Benefit Package including: Medical, Dental, Vision, & 401k
  • Vacation and Holiday pay
  • Work remotely

Passion, excellence, respect, accountability and having fun are just the beginning. Openforce believes that our culture is at the core part of what makes us successful. We are looking for someone who understands good culture and will help shape it as it evolves. If this sounds like you, apply today!

Qualifications

Education and Experience Required:

  • At least 3 years of experience as a Scrum Master. CSM Certification Preferred.
  • Strong experience using JIRA including managing JIRA workflows, dashboards and metrics.
  • Good understanding of Agile methodologies and Scrum principles.
  • Demonstrated experience leveraging AI tools.
  • Excellent verbal and written communication skills.

Skills Required

  • At least 3 years of experience as a Scrum Master.
  • CSM Certification.
  • Strong experience using JIRA, including managing workflows, dashboards, and metrics.
  • Good understanding of Agile methodologies and Scrum principles.
  • Demonstrated experience leveraging AI tools.
  • Excellent verbal and written communication skills.
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The Company
HQ: Phoenix, AZ
111 Employees
Year Founded: 2001

What We Do

THE TECHNOLOGY PLATFORM FOR THE ON-DEMAND WORKFORCE Today, entire industries are redefining conventional models of work that fall short on cost, efficiency, and meeting customer demand. Which is why from our technology platform to our fully staffed U.S.-based customer support team, we simplify everything independent contracting. Openforce was formed directly from the experience of our founders operating a same-day delivery company that utilized independent contractors. Frustrated by administrative inefficiencies and expanding legal constraints, the team set out to build a solution that would help companies do it right. That’s why same-day logistics and delivery companies of all sizes rely on Openforce’s automated technology platform for: • Fast Mobile Onboarding • Paperless Enrollments • Instant Verifications • Integrated Background Checks • Built-in Compliance Audits • Secure Settlement Processing • Competitive Insurance Packages • Cash Advance Program • Driver Retention & Superior Member Benefits With over 350,000 drivers onboarded, properly contracted, insured and paid—don’t settle for a one-size fits all solution. Make the most of your on-demand workforce with a truly customized solution that works with your business. Learn more at www.oforce.com. Connect with us on Twitter @EverythingIC and Facebook @Everything IC.

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