The Role
Facilitate Scrum ceremonies, coach teams on Agile/Scrum/Kanban, manage impediments and cross-squad dependencies, protect sprint scope, track and report delivery metrics, drive continuous improvement, and coordinate stakeholders and program-level governance for Agile squads in a banking/financial services transformation.
Summary Generated by Built In
ACG_3667_JOB
Our client is a leading organization in the banking and financial services sector, seeking an experienced professional to join their team.
Project Management & Delivery
- Own the Master
Project Plan for assigned workstream(s): scope, timeline, budget, risks, and issues.
- Coordinate
resource allocation and manage cross-squad and cross-workstream dependencies.
- Track delivery
progress against milestones, identify variances early, and drive corrective
action.
- Support program
governance: Steering Committee cadence, decision logs, RACI, escalation paths.
Agile Facilitation & Ceremonies
- Facilitate all Scrum events (sprint planning, daily stand-ups, reviews, retrospectives) for one or more squads.
- Coach squads on Agile principles, Scrum/Kanban practices, and self-organization.
- Maintain a healthy, well-refined backlog in close partnership with Product Owners.
- Proactively identify, track, and remove impediments to protect sprint goals; shield squads from scope creep.
Stakeholder Management
- Serve as a key liaison between the consulting partner, delivery teams, and the bank's business/IT stakeholders.
- Build trusted working relationships with squad leads, Product Owners, and workstream stakeholders on both the bank and consulting side.
- Manage expectations across multiple stakeholder groups and resolve cross-functional blockers.
- Prepare and, where required, present workstream-level updates to the TMO and Steering Committee.
Reporting & Continuous Improvement
- Track and communicate delivery metrics (velocity, burndown, cycle time, predictability) alongside program-level RAG status.
- Provide clear, timely status updates to the TMO, internal leadership, and the consulting partner.
- Use retrospectives and team health checks to drive concrete, actionable improvements.
- Raise the overall Agile and delivery-management maturity of the squad and surrounding stakeholders.
Requirements
Experience & Education
- Minimum 7 years in project/program or solution delivery management, including at least 3 years in a dedicated Scrum Master or Agile delivery lead capacity.
- Proven experience owning delivery plans (scope, timeline, budget, risk) for one or more workstreams, not only facilitating ceremonies.
- Hands-on experience in Banking, Financial Services, or a consulting-driven delivery setting is strongly preferred.
- Bachelor's degree or above in IT, Computer Science, Business, Engineering, or a related field; PM-related postgraduate training is a plus.
Technical Skills
- Strong command of Scrum and Kanban; working knowledge of scaled frameworks (SAFe, LeSS) is a plus.
- PMP, PRINCE2, or equivalent project management certification is strongly preferred.
- Scrum certification (PSM I/II, CSM, or equivalent) required.
- Hands-on proficiency with Agile and PM tooling (Jira, Confluence, MS Project, Azure DevOps or equivalent).
- Solid understanding of Agile metrics, delivery reporting, and basic financial/budget tracking.
Soft Skills
- Servant leadership combined with program-management ownership and accountability.
- Excellent stakeholder management, facilitation, and conflict-resolution abilities across bank and consulting-partner audiences.
- Proactive, well-organized, and able to operate with ownership in a fast-paced, ambiguous environment.
- Good English communication (working directly with the consulting partner); Vietnamese fluency for internal/bank-side coordination.
Nice to Have
- Advanced certification (PMP, SAFe Program Consultant / SPC, or PSM II).
- Experience supporting data, analytics, or digital banking squads.
- Exposure to large-scale banking or financial services transformation programs.
- Experience working with consulting firms (MBB or Big 4) or in onsite / body-leased delivery models.
Benefits
- Be entitled to a 13th-month salary together with a performance-based bonus.
- Receive full statutory insurance coverage, including social, health, and unemployment insurance, in accordance with Vietnamese labor regulations.
- Develop extensive hands-on experience facilitating multiple Agile squads within a high-profile, consulting-grade delivery program.
- Enhance professional capabilities through exposure to advanced Agile practices and internationally recognized consulting delivery standards.
- Benefit from a transparent and structured career development pathway.
- Work in a collaborative, supportive, and high-performance professional environment.
Contact: Thao Phan and Giang Van
Due to the immense number of applicants, only shortlisted candidates will be contacted.
Skills Required
- At least four years of experience in software or solution delivery, including 2-3 years in a dedicated Scrum Master role
- Proven experience facilitating one or more Agile squads in a fast-paced delivery environment
- Bachelor's degree or higher in Information Technology, Computer Science, Business Administration, Engineering, or related discipline
- Strong knowledge of Scrum and Kanban methodologies
- Familiarity with scaled Agile frameworks such as SAFe or LeSS
- Practical experience using Agile project management tools (Jira, Confluence, Azure DevOps, or equivalent)
- Solid understanding of Agile delivery metrics, forecasting techniques, and performance reporting (velocity, burndown, cycle time, predictability)
- Recognized Scrum certification (PSM I, PSM II, CSM, or equivalent)
- Servant-leadership mindset with strong facilitation, mentoring, and coaching skills
- Excellent communication, stakeholder management, and conflict-resolution skills
- Proactive, highly organized, and able to manage responsibilities independently in a dynamic environment
- Good command of English for collaboration with consulting partners
- Practical experience in Banking, Financial Services, or consulting-led delivery environments
- Advanced Agile/Scrum certifications (PSM II, SAFe Scrum Master, SPC) and experience with data/analytics or digital transformation squads
- Exposure to large-scale transformation programs or consulting/on-site body-leasing delivery models
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The Company
What We Do
Aloha Consulting Group (ACG) is a consulting firm specializing in digital transformation, technology, marketing, investment, and financial services. Its mission is to make finding rewarding jobs easier and to be a leading firm in Southeast Asia by leveraging human elements and technology.
