Scrum Master - Lead

Sorry, this job was removed at 04:02 p.m. (CST) on Thursday, Dec 18, 2025
Hyderabad, Telangana
In-Office
eCommerce • Fashion
The Role
About the RoleIn this role you will enable adoption and sustainability of capabilities delivered to the business through GapTech Products while supporting continuity and productivity of business operations. By providing front-line business support to quickly resolve issues for our customers, the you should strive to minimize business disruption through guidance and communication of solutions to the problems business end users experience using our systems, tools and reports.What You'll Do
  • Lead the Business Engagement strategy to support business user communities and project teams as they deliver new and enhanced capabilities and solutions

  • Build relationships with Brand stakeholders, Product Management, Mission Control, Project and Technical engineering teams and leaders

  • Lead teams that provide hands on support to the business on delivery of new and enhanced capabilities for supported products demonstrating understanding of business process and workflow to support adoption

  • Partner closely with Engineering teams to identify and prioritize technical support issues experienced by business end users, and collaborate to drive resolution to minimize risk and business disruption

  • Identify areas of opportunities for optimization of processes and tools through research and analysis

  • Regularly influence leadership team decisions and initiatives ; Present information to leadership

  • Responsible for planning, budget and end results; sets policies for sub function/function

Who You Are
  • Expert analytical and problem solving skills with strong critical thinking and business curiosity

  • Strong strategic thinking skills and ability to perform analysis at a low level of detail; willing to roll up sleeves and get work done if needed

  • Work experience in specific domain area including but not limited to Digital/eCommerce, Stores, Product to Market, Asset Management, Enterprise, Operational and Customer Insights

  • Develop innovative solutions for complex situations in a fast changing environment; cover a wide range of activities requiring complex judgments

  • Comprehensive understanding of theories and practices in multiple related subject areas

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The Company
Bristol
11,000 Employees
Year Founded: 1969

What We Do

In 1969, Don and Doris Fisher opened the first Gap store on Ocean Avenue in San Francisco. They wanted to make it easier to find a great pair of jeans, and they did. Their denim and records store was a hit, and it grew to become one of the world’s most iconic brands.

Today we’re represented in more than 1400 stores in over 40 countries, and online. We have headquarters in New York, London, Shanghai, Tokyo, and, of course, San Francisco.

Our unique aesthetic is optimistic cool, elevated American style. Our clothes are crafted with care, with focused attention to thoughtful design. We believe in staying true to our heritage while creating what’s next.

Don and Doris Fisher always wanted to “do more than sell clothes.” They wanted to support the people who ran their company, to be active in their communities, and to have a positive impact on the world. Their vision helped transform retail, and we’re still following their lead.

We stand for freedom and possibility for all; we champion diverse ideas that transcend generations, geographies and genders.

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