Role Overview
The Senior Business Systems Analyst (BSA) & Scrum Master role adds rigorous requirements elicitation, data flow mapping, Agile process facilitation, complex problem resolution, guidance and support for engineering teams, functional documentation reviews, and use of modern principles, methodologies, and tools to advance enterprise API and event-driven data streaming initiatives. Senior BSA and certified Scrum Master with a strong technical background in API development, event-driven architectures (Kafka / DSP), and backend data flows.
Creates and leads the functional design, API contract specifications (OpenAPI/Swagger), user story mapping, and backlog grooming for high-throughput backend microservices and streaming platforms. Proposes & designs business-to-technical solutions to address complex enterprise data and offer-distribution needs. Prepares functional, data flow, and Agile process documentation required. Facilitates complex problem resolution, blocker removal, and cross-functional team alignment between business operations and core Java engineering squads. Provides guidance and support to team members regarding requirements clarity, acceptance criteria, and Agile ceremonies. Reviews functional testing plans and deliverables. Applies modern principles, methodologies and tools (Scrum, Kanban, Agile frameworks) to advance delivery velocity and release capabilities.
Customer Focused - Knowledgeable of the values and practices that align customer needs, downstream channel delivery, and stakeholder satisfaction as primary considerations in all business decisions, leveraging that information to build robust platform workflows.
Managing Risk - Assessing and effectively managing all of the risks associated with data distribution, offer eligibility rules, and compliance standards to ensure they adhere to and support the company's Enterprise Risk Management Framework.
Key Responsibilities
Application Delivery Process - Extensive Experience
Application Design, Architecture - Subject Matter Depth and Breadth
Application Development Tools - Subject Matter Depth and Breadth
Application Testing - Extensive Experience
Packaged Application Integration - Subject Matter Depth and Breadth
System Development Lifecycle - Extensive Experience
- Bachelor's degree in Computer Science, Information Systems, Engineering, or related field
- 8+ Years of overall experience preferably in a large banking / financial institution environment, bridging technical engineering teams with business stakeholders.
Strong Business Systems Analysis experience within complex backend, API, and data integration environments
Certified Scrum Master (CSM) or equivalent Agile certification with hands-on experience running daily standups, sprint planning, backlog grooming, and retrospectives
Familiarity with Event-Driven Architectures (EDA), Data Streaming Platforms (Kafka), and JSON/REST API payloads
Ability to map technical data flows (e.g., eligibility processing, customer offer distribution, downstream channel integrations)
Process Improvement
Release Management
Software Solutions and Design
Application Development
Design and architecture familiarity/experience
Business and Team Management
Group Problem Solving
Customer Engagement and Solutions Oriented
Preferred Qualifications
Banking experience
Financial institution experience
Understanding regulatory and risk controls in digital banking platforms
Locations: Pittsburgh, PA
About Techstra Solutions
Techstra Solutions is a certified woman-owned (WBENC) management consulting firm specializing in strategy, technology, and implementation services for large organizations undergoing digital and talent transformation. Our experienced team partners with clients to co-create innovative solutions in applications, data, AI, and automation that accelerate measurable, sustainable change. From advisory consulting through technical execution, we are dedicated to driving world-class business solutions that fit your strategic requirements and deliver results. For more information: www.techstrasolutions.com
Skills Required
- Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field
- 8+ years of overall professional experience, preferably in a large banking or financial institution environment
- Strong Business Systems Analysis experience in complex backend, API, and data integration environments
- Certified Scrum Master certification or equivalent Agile certification
- Hands-on experience running daily standups, sprint planning, backlog grooming, and retrospectives
- Familiarity with event-driven architectures, data streaming platforms such as Kafka, and JSON/REST API payloads
- Ability to map technical data flows, including eligibility processing, offer distribution, and downstream channel integrations
- Experience with process improvement, release management, software solutions and design, application development, and system architecture
- Banking experience
- Financial institution experience
- Understanding of regulatory and risk controls in digital banking platforms
What We Do
Techstra Solutions is a certified woman-owned consulting firm that provides strategy, technology and implementation support to large organizations undergoing digital and talent transformation. The rapid pace of technology innovation required to remain competitive, juxtaposed with the slow rate of change in many organizations, causes most to struggle. To be successful companies must drive new ways of working including the use of technology/analytics and new skillsets (hard/soft) deep into their culture so that they are able to rapidly and continuously react to change. They must also apply new approaches that empower their employees, ensuring its sustainability. At Techstra Solutions we focus on four key areas, otherwise known as the 4 A’s: Automation (Robotic Process Automation (RPA)/Intelligent Automation), Analytics (Reporting/Analytics/AI/ML), Application Modernization (Cloud, Mobility, etc), and Agile-based solutions (DevOps).
