Title: Scheduling Supervisor
Employment Type: Full Time
Pay Rate: $29 - $30 per hour
Schedule: Tuesday - Saturday 7:00 a.m. - 3:30 p.m.
Location: Hybrid: NY Headquarters (35 W 35th St. New York, NY 10001) Tuesday - Friday and remote/work from home on Saturdays.
Benefits: Medical, Dental, and Vision (with company contribution), Paid Time Off, 401k
About DocGo:
DocGo is leading the proactive healthcare revolution with an innovative care delivery platform that includes mobile health services, population health, remote patient monitoring, and ambulance services. DocGo disrupts the traditional four-wall healthcare system by providing high quality, highly affordable care to patients where and when they need it. DocGo's proprietary, AI-powered technology, logistics network, and dedicated field staff of over 5,000 certified health professionals elevate the quality of patient care and drive efficiencies for municipalities, hospital networks, and health insurance providers. With Mobile Health, DocGo empowers the full promise and potential of telehealth by facilitating healthcare treatment, in tandem with a remote physician, in the comfort of a patient's home or workplace. Together with DocGo's integrated Ambulnz medical transport services, DocGo is bridging the gap between physical and virtual care.
Job Responsibilities:
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Coordinate internal resources and third parties/vendors for the flawless execution of projects.
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Ensure that all projects are delivered on time, within scope and within budget.
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Developing project scopes and objectives, involving all relevant stakeholders, and ensuring project viability.
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Ensure resource availability and allocation.
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Develop a detailed project plan to track progress.
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Use appropriate verification techniques to manage changes in project scope, schedule, and costs.
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Measure project performance using appropriate systems, tools, and techniques.
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Report and escalate to management as needed.
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Manage the relationship with the client and all stakeholders.
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Perform risk management to minimize project risks.
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Establish and maintain relationships with third parties/vendors.
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Create and maintain comprehensive project documentation.
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Manage a team of schedulers to ensure all schedules are assigned promptly.
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Ensure the team fills all 'callout' shifts with staff to ensure schedules are completely covered.
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Approve weekly timesheets for all staff.
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Write corrective action forms for direct reports for scheduling-related issues as needed.
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Work closely with operational leads
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Other tasks as assigned
Requirements:
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Great educational background, preferably in computer science or engineering for technical project managers.
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Proven working experience as a project administrator in the information technology sector.
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Solid technical background, with understanding or hands-on experience in software development and web technologies.
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Excellent client-facing and internal communication skills.
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Solid organizational skills including attention to detail and multi-tasking skills.
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Strong working knowledge of G-Suite.
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Effective communication skills, energetic personality, and the ability to be self-reliant and super-resourceful.
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PMP / PRINCE II certification preferred
EEO/AAP Statement: DocGo is an equal opportunity employer. We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to crafting and maintaining an environment that respects diverse traditions, heritages, and experiences. DocGo is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the applicant a general sense of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of the position.
What We Do
DocGo is transforming healthcare with peerless innovation and on-the-ground care. Our mobile workforce of thousands of full-time traveling clinicians and our proprietary, AI-powered software leverages robust medical record integrations to drastically improve patient outcomes. In our tireless pursuit of high-quality, highly affordable healthcare for all, DocGo makes the impossible possible.
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