Scheduling Specialist – Full-Time | Home Health | Bartlett, TN
Keep Care Moving. Make a Difference Every Day.
Are you an organized, customer-focused professional looking for a career with purpose? Tennessee Quality Care is seeking a Scheduling Specialist to join our Home Health team in Bartlett, TN.
In this essential role, you’ll help ensure patients receive the care they need by coordinating schedules, supporting our clinical team, and providing exceptional service to patients, caregivers, and staff. Your work behind the scenes helps make quality care possible every day.
Why You’ll Love Working With Us
- Competitive Pay
- Monday–Friday Schedule
- Comprehensive Benefits Package
- 401(k) with Company Match
- Generous PTO & Paid Holidays
- Supportive, Team-Oriented Culture
- Work-Life Balance
- Opportunities for Career Growth
At Tennessee Quality Care, you’re more than an employee—you’re a valued member of a team dedicated to improving lives throughout the community.
What We Offer
- Medical, Dental, Vision, Life & Disability Insurance (effective the first of the month)
- 401(k) Retirement Plan with Generous Company Match
- Generous Paid Time Off
- Paid Holidays
- Tuition Reimbursement
- Employee Referral Bonus Program
- Merit-Based Increases
- Employee Discount Programs
- Positive, Collaborative Work Environment
What You’ll Do
- Confirm patient appointments and complete reminder calls according to company guidelines.
- Coordinate and manage patient and clinician schedules efficiently.
- Track daily scheduling metrics and communicate scheduling trends to leadership.
- Answer incoming calls while providing exceptional customer service to patients, clinicians, and visitors.
- Maintain accurate patient records within scheduling and billing systems.
- Complete scheduling documentation, forms, and correspondence.
- Provide administrative, billing, and customer service support as needed.
- Protect confidential patient information and maintain HIPAA compliance.
- Maintain dependable attendance while supporting the changing needs of the department.
Qualifications
- High school diploma or equivalent required; college degree preferred.
- Minimum of two (2) years of experience in a medical office or healthcare setting preferred.
- Experience in a high-volume medical office environment required.
- Patient scheduling experience in a physician’s office or healthcare setting preferred.
- Bilingual (Spanish) is a plus.
- Proficiency with Microsoft Office and general computer applications.
- Strong organizational, communication, and multitasking skills.
- Ability to work collaboratively in a fast-paced, team-oriented environment.
Ready to Make an Impact?
Join a team where your organizational skills help deliver exceptional patient care every day.
Apply Today – Your Next Rewarding Career Starts Here!
Text 11082 to 334-518-4376 to apply today!
#ACHH
Skills Required
- High school diploma or equivalent
- College degree
- Experience in a high-volume medical office environment
- Minimum of two (2) years of experience in a medical office or healthcare setting
- Patient scheduling experience in a physician's office or healthcare setting
- Proficiency with Microsoft Office and general computer applications
- Strong organizational, communication, and multitasking skills
- Ability to work collaboratively in a fast-paced, team-oriented environment
- Bilingual (Spanish)
- Maintain HIPAA compliance and protect confidential patient information
What We Do
Addus HomeCare Corporation is a provider of in-home care services, specializing in personal care assistance with activities of daily living, skilled home health, and hospice care. Based in Frisco, Texas, the company serves elderly, chronically ill, and disabled individuals across various U.S. states, enabling them to maintain their health and independence while remaining in their own homes.
