We are looking for an agile, data-oriented Scheduling Representative to our team! We are seeking a representative who thrives in a dynamic and fast-paced global company. You will be in charge of coordinating a customer's shipments by quoting, booking and scheduling to ensure we provide an optimal customer service experience within a teamwork-based and tech-driven company. A go-getter attitude with the ability to come up with solutions to challenges
DEPARTMENT: Logistics Operations
LOCATION: Philippines - Remote
WHAT YOU GET TO DO:
- Schedule appointments via email, phone, or customer TMS based on customer requirements
- Work with members of other teams to guarantee a smooth delivery process
- Work with the Customer Sales team to improve specific customer scheduling processes to ensure optimal loads
- Work with Carrier Sales team to optimize loads to improve carrier sourcing
- Assist with challenging requests and know when they should be escalated
REQUIRED QUALIFICATIONS:
- 1-2 years of experience in a coordinating, scheduling, or administrative role
- Strong attention to detail and showcases proactiveness.
- Fluent in English - Strong verbal and written communication skills
- Ability to multitask and prioritize. Able to tackle issues head-on and create resolutions with urgency.
Experience with high-volume scheduling, coordinating, or planning in a fast paced environment
Proven ability to maintain high levels of customer service
Familiarity with USA geography
- Experience within the Logistics industry
Skills Required
- 1-2 years of experience in a coordinating, scheduling, or administrative role
- Experience with high-volume scheduling, coordinating, or planning in a fast paced environment
- Experience within the Logistics industry
- Fluent in English with strong verbal and written communication skills
- Strong attention to detail and proactive mindset
- Ability to multitask, prioritize, and resolve issues with urgency
- Proven ability to maintain high levels of customer service
- Familiarity with USA geography
- Ability to schedule appointments via email, phone, or customer TMS
Loadsmart Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Loadsmart and has not been reviewed or approved by Loadsmart.
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Leave & Time Off Breadth — Unlimited PTO (“Loadie Time Off”) and sick time are described in postings as available without a limit, broadening flexibility for time away. Availability is noted across many U.S. roles, though exact application can vary by position and location.
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Healthcare Strength — Comprehensive medical, dental, and vision coverage is consistently cited in job postings, indicating a solid core health offering. This breadth forms a standard tech-style benefits baseline for U.S. employees.
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Equity Value & Accessibility — Stock options are frequently offered and positioned as competitive alongside base pay and other benefits. This ownership component is presented as a meaningful part of total rewards.
Loadsmart Insights
What We Do
We are industry veterans and data-scientists using innovative technology to fearlessly reinvent the future of freight. As the ‘nerds of logistics’, we seek intelligence in data to solve deep-rooted inefficiencies in the industry. We give shippers, brokers and carriers access to our data connections (linking supply and demand) and suite of award-winning solutions to strike the perfect balance of cost and service. We’re creating a more efficient and environmentally responsible way to move more with less. For more information, please visit: https://loadsmart.com
