Scheduling Coordinator - Bilingual Preferred

Posted 2 Days Ago
Be an Early Applicant
Milford, MA, USA
In-Office
18-22 Hourly
Junior
HR Tech • Consulting
The Role
The Administrative Scheduling Coordinator will manage calls, emails, new client registrations, and scheduling for clients and staff. Responsibilities include tracking referrals and waitlists, and supporting families and team members with scheduling concerns.
Summary Generated by Built In
Company Description

JOIN OUR TEAM- WE'RE GROWING!

Join the Beacon Team and play an integral part in enhancing the lives of children with autism and developmental and behavioral challenges on a daily basis! Beacon ABA Services, Inc. is a private group practice of behavior analysts and behavioral therapists organized to provide intensive behavioral services to individuals with developmental disabilities. The practice specializes in providing evidence-based treatment interventions to children with Autism Spectrum Disorder (ASD).

Job Description

Beacon ABA Services is seeking an Administrative Scheduling Coordinator, preferably bilingual, who will be responsible for managing and responding to incoming phone calls, emails, and electronic inquiries through the referral and scheduling phone lines, completing new client registration, obtaining relevant billing and demographic information, answering client questions, and providing assistance to families and staff regarding scheduling concerns. This Scheduling Coordinator, in conjunction with other members of the Operations Team, will also be responsible for processing, logging, and tracking all incoming Beacon ABA client referrals and maintaining the client waitlist. They will work with clinical staff to schedule all appointments for Beacon ABA clients as well as maintain staff and clients daily schedules through rescheduling of cancellations.

Compensation: Starting $18–$22 per hour, commensurate with education and experience.

Benefits:

  • Medical and Dental Insurance
  • Paid Time Off, Paid Holidays, and Sick Pay
  • Tax-Exempt Flexible Spending Plans
  • 401(K) Retirement Savings Plans
  • Mileage Reimbursement

The ideal candidate will have:

  • Strong interpersonal skills
  • The ability to work with and communicate professionally across multidisciplinary teams verbally, via email, and text.
  • Solution-oriented problem-solving skills
  • The ability to take initiative and present solutions when identifying challenges.
  • At minimum a working knowledge of Microsoft Excel

Qualifications

  • High School Diploma is required
  • Two (2) years of experience in an office or medical practice setting is required
  • Strong communication (verbal and written) and computer skills
  • Bilingual preferred

Additional Information

 

Please visit our website at www.beaconservices.org to learn more about our organization!

Selection for employment is made regardless of race, color, religion, creed, sex, sexual orientation, gender identity/expression, pregnancy or pregnancy-related condition, marital status, national origin, ancestry, age, disability, handicap, genetic information, someone who is a member of, applies to perform, or has an obligation to perform, service in a uniformed military service of the United States, including the National Guard, on the basis of that membership, application or obligation; veteran status, or any other bases protected by law. Beacon ABA Services participates in E-Verify.  

Top Skills

Excel
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The Company
HQ: Milford, MA
46 Employees

What We Do

Growing and right-sized human services agencies choose the shared business and management consulting services of Human Services Management Corporation so they can effectively manage their resources and succeed in the modern era of human services. Today, HSMC provides shared business and consulting services to both non-profit and proprietary Human Services Agencies. These services include accounting, payroll, third-party billing and collections; human resources; online and live Continuing Education; marketing; facility development; and quality assurance programs.

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