The Role
Schedules, cancels, and reschedules patient services; verifies orders, documentation, insurance information, and patient demographics; maintains appointment records and scheduling accuracy; follows department protocols; uses hospital information and document imaging systems; manages downtime procedures; interprets test orders; and handles difficult phone conversations professionally.
Summary Generated by Built In
Great people. Great careers.
Join the team at Great Plains Health, where you can be a part of something, well, great.
As a member of our team, you'll experience a supportive environment where collaboration is key, and every voice is valued. We work together seamlessly, leveraging our collective strengths to provide the highest quality care to our community.
Passion drives us forward, propelling us to constantly strive for excellence in everything we do. If you're seeking a rewarding career in healthcare surrounded by like-minded individuals who share your dedication and enthusiasm, Great Plains Health is the place for you. Come join us and be part of a team that's making a real difference every day.
Join the team at Great Plains Health, where you can be a part of something, well, great.
Job Title:
SchedulerCost Center:
GPPN SchedulingJob Description:
The Patient Scheduler is responsible for scheduling those services designated to central scheduling in a timely manner while insuring that all the required documentation is present on the order and following all protocols established by the department performing the testEssential Functions Maintains a thorough understanding of the Scheduling modules in the Hospital Information System and Document Imaging System in order to schedule, cancel, reschedule patients as well as being able to edit or update patient appointment desk to reflect changes in patient demographics (phone number, address, status). After six months of employment, maintains a minimum accuracy rate of at least 99%. Ability to interpret insurance information and insurance cards. Demonstrates proper use of software applications to carry out duties. This would include other related modules in information system and Order Facilitator. Ability to manage downtime procedures and re-initiation of Hospital Information System and Document Imaging System as related to scheduling Ability to interpret orders and determine the test that requires scheduling Ability to manage difficult phone conversations with potential patients and others.Join us. Join great. Join the dynamic team at Great Plains Health and be a part of something truly exceptional. At Great Plains Health, we embody a culture defined by authenticity, integrity, and a genuine commitment to listening to both our patients and each other.As a member of our team, you'll experience a supportive environment where collaboration is key, and every voice is valued. We work together seamlessly, leveraging our collective strengths to provide the highest quality care to our community.
Passion drives us forward, propelling us to constantly strive for excellence in everything we do. If you're seeking a rewarding career in healthcare surrounded by like-minded individuals who share your dedication and enthusiasm, Great Plains Health is the place for you. Come join us and be part of a team that's making a real difference every day.
Skills Required
- Understanding of hospital scheduling modules and document imaging systems
- Ability to schedule, cancel, and reschedule patient appointments
- Ability to update patient demographic and appointment information
- Ability to interpret insurance information and insurance cards
- Ability to use software applications and related hospital information system modules
- Ability to manage downtime procedures and system re-initiation
- Ability to interpret orders and determine the test requiring scheduling
- Ability to manage difficult phone conversations
- Ability to achieve at least 99% scheduling accuracy after six months
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The Company
What We Do
Great Plains Health is an independent nonprofit, fully accredited 116-bed regional referral center in North Platte, Nebraska. It serves west Nebraska, northern Kansas, and northern Colorado across a 34-county area. With nearly 100 physicians representing 30 specialties, the system provides advanced heart and vascular, cancer, orthopedic, women’s, trauma, neonatal, pediatric, adult, obstetric, and geriatric care.
