Cancer Specialists of North Florida is recruiting for an experienced Scheduler for our busy St. Augustine Office. The Scheduler is responsible for scheduling patient appointments and tests in an efficient and timely manner. This position answers and directs incoming phone calls, handles new patient referrals, collects out-of-pocket visit fees, and obtains and enters all authorization and correspondence pertaining to referrals into appropriate computer systems and patient charts. In addition to these tasks, the Scheduler also maintains the primary office scheduling book for all physicians, meetings, rounding, and call coverage. Essential duties and responsibilities include the following:
- Answers and directs all incoming calls to appropriate personnel based on the caller’s needs; obtains and communicates messages in an accurate and timely manner
- Schedules new patients and return appointments in computer system; cancels or reschedules appointments; notifies personnel of changes when necessary
- Obtains and enters all authorization and correspondence relating to referrals in patient charts and computers
- Schedules all outpatient appointments and/or testing; schedules hospital admissions upon request
- Obtains all necessary pre-certifications as required
- Handles all new patient referrals; gathers new patient information and assigns account numbers
- Collects co-pays, deductibles, and other out-of-pocket fees at time of visit
- Maintains primary office scheduling book containing physician meetings, satellite schedule, rounding, and call coverage
- Provides patients with accurate and legible appointment cards
- Documents “no shows” in patient charts for missed visits; follows up with patients to reschedule any missed appointments
- Arranges for patient financial counseling as needed
- Prepares correspondence, memos, or any other forms as requested by supervisor
- Covers other front office functions as needed
- All other duties as assigned
Full-time position
Location Address: 121 Whitehall Drive, St. Augustine, FL 32086
Education and Experience:
- High School Diploma or Equivalent
- Minimum of one year of office experience, preferably in a medical office setting
Compensation and Benefits:
- Salary is commensurate with experience and qualifications
Cancer Specialists of North Florida is an "EEO Employer” and “Drug Free Workplace”
Skills Required
- High school diploma or equivalent
- At least one year of office experience
- Medical office experience
What We Do
We have been your neighbors for more than 30 years, and we take great pride in caring for our patients. As the largest cancer practice in Jacksonville, we are able to deliver quality care to you in your community. Our goal is to provide the best possible care for each and every one of our patients. We deliver an integrated approach to conquering cancer and blood related disorders. Our board-certified physicians and highly trained staff are committed to provide you with the information, education, compassion, and support you need. Trained at some of the top medical schools and cancer centers in the nation, our doctors, physician assistants, nurse practitioners, nurses, and support staff treat many different types of cancer, and are able to treat even the rarest forms of cancer. While fighting cancer is never easy, we do everything in our power to ease the way for you and your loved ones. With eleven offices conveniently located throughout Northeast Florida, chances are we have an office near you. We offer convenient laboratory services, financial and mental health counseling, in-office pharmacy dispensing, and clinical research options available at all locations in order to make the treatment process easier for you. We will do everything we can to make your road to recovery as smooth as possible. Contact us today so we can begin a treatment plan best suited to your needs. Please visit our website to view a complete list of our locations: CancerSpecialistsNF.com
