SC18S2 Content Operations Support

Posted 13 Days Ago
Be an Early Applicant
Columbus, OH, USA
Hybrid
Entry level
Analytics
The Role
The role involves clerical and technical support tasks related to document processing, data management, and operational collaboration across teams.
Summary Generated by Built In

Position Summary

The Content Operations Support team provides essential operational assistance by performing a wide range of clerical and technical tasks. Team members work under the guidance of managers, supervisors, or designated leads and may collaborate with internal customers as well as staff across all levels of the CAS organization.
 

Responsibilities include general business/office procedures, electronic input and editing, as well as researching, analyzing, and determining the appropriate information for all document types.

Responsible for ensuring all data and information output of Content Operations is in a computer-readable form. Ensures all data for users is consistent, accurate, and published within the currency and quality standards established by CAS. The Management team will provide task lists for specific job functions. Although the tasks are separate, cross-training may occur.

Position Accountabilities

  1. Performs scanning, wanding, light repairs, and sorting.  Initial data entry, pagination, resolving diagnostic warnings and errors. Supports daily production check-ins.

  2. Performs initial bib/abstract data entry for documents.
  3. Investigates and corrects errors. Perform audits of documents or processes as needed.
  4. Monitors and prioritizes production work in process in the Primary Literature Preparation group to ensure that production currency and schedules are met.
  5. Assists and collaborates with other content acquisition operations that impact production and CAS database building.

Minimum Education/Experience/Skills/Technical Knowledge

  • High school graduate or equivalent. Some college-level courses are a plus.
  • Strong attention to detail and problem-solving skills.
  • Ability to manage time effectively and prioritize responsibilities.
  • Ability to work independently to perform routine assignments.
  • Demonstrated ability to work with computers. Proficient with video conferencing, instant messaging, email, calendar scheduling, word processing, spreadsheets, and document sharing software.
  • Demonstrated excellent communication skills.
  • Aptitude and interest for learning and using various web-based and/or proprietary computer applications.

Physical Demands and Work Environment

While performing the responsibilities of the position, the worker may exert up to 10 pounds of force frequently or 20 pounds occasionally to lift, carry, push, pull, or otherwise move objects.  This position is considered sedentary work, which involves sitting most of the time.  The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; viewing a computer monitor; and/or extensive reading. 

CAS offers a competitive salary and comprehensive benefits package, including a generous vacation plan, medical, dental, vision insurance plans, and employee savings and retirement plans. Candidates for this position must be authorized to work in the United States and not require authorization sponsorship by our company for this position now or in the future. 

 

Qualifications Behaviors Preferred Team Player: Works well as a member of a group Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well Education Preferred High School or better. Experience Required Customer service experience, administrative tasks, and general office duties. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Top Skills

Calendar Scheduling
Computer Applications
Document Sharing Software
Email
Instant Messaging
Spreadsheets
Video Conferencing
Word Processing
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The Company
HQ: Columbus, OH
3,991 Employees
Year Founded: 1907

What We Do

At CAS, we curate, connect, and analyze scientific knowledge to reveal the unseen connections that inspire breakthroughs. We weave a fabric of discovery that scientific innovators can tap into to stimulate their creativity and accelerate their work. Because when the world turns to science, science turns to CAS. So if you're advancing research, repurposing technology, making strategic decisions, or leading digital R&D initiatives, take a look at our story below to see how partnering with us gets you there faster. A global company based in Columbus, Ohio, CAS employs over 1,400 experts who curate, connect, and analyze scientific knowledge to reveal unseen connections. CAS is a division of the American Chemical Society. Connect with us at cas.org.

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