SBU OMD Technical Engagement Manager

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

The Customer Engagement (CE) team is our field based, customer facing organization consisting of Technical Engagement Managers and Application Engineers. The team partners closely with our customers to provide a comprehensive portfolio of products, software, and expertise, to help customers manage yield throughout their fabrication process—from research and development to final volume production. Responsibilities of this group include maintaining strategic client relationships, partnering with our sales team in identifying and closing sales opportunities, ensuring our products meet performance capabilities & expectations, providing critical solutions for improved yield performance, and collecting requirements for future products by understanding customer processes and technology trends. Partnering with our sales organization and factory divisions, this diverse and dynamic team helps ensure alignment between customer needs and product offerings to maintain a high level of customer satisfaction.

Job Description

• The Technical Engagement Manager (TEM) is an important field-based contributor who possesses a unique combination of talents, skills and relationships.
• The TEM is engaged in technical value development in support of securing sales opportunities at key customers.

• In-depth technical knowledge and industry demands awareness are interchangeable with Division representatives as well as able to represent Division strategy /direction with customers.
• Technical credibility and insight allow the TEM to be viewed as a trusted advisor and advocate for the customer.

Minimum Qualifications

• BS or above degrees in semiconductor related field.
• At least 12 years of work experience in a semiconductor industry is required.
• Photolithography and overlay metrology experience is highly plus.
• Additional background in Product Marketing is strongly desirable.
• People managing experience is plus.

We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.

KLA is proud to be an equal opportunity employer

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