SAP Program Manager - US Public Services Market Unit

Posted 2 Days Ago
Be an Early Applicant
Newtown Square, PA, USA
Hybrid
152K-341K Annually
Entry level
Artificial Intelligence • HR Tech • Information Technology • Software • Database • Cybersecurity • Big Data Analytics
At SAP, we grow, we lead, we innovate. As colleagues, we support, challenge, and inspire one another every day.
The Role
Lead complex SAP S/4HANA implementation programs from scoping through delivery. Define scope, schedules, milestones, risks, and deliverables; coordinate SAP teams, subcontractors, and multiple workstreams; manage escalations and team performance; mentor project managers; maintain reporting and documentation; and build trusted relationships with senior customers and stakeholders. The role also promotes delivery best practices and practical AI adoption.
Summary Generated by Built In
Job Description

What you'll bring

For expert S4HANA delivery leaders with a track record in complex program management. You bring strong communication skills, a collaborative approach, and the creative thinking and learning agility to adapt as the role evolves.

  • Hands-on experience leading S4HANA implementations, with a strong grasp of SAP Best Practices and Fit-to-Standard.

  • Preferred experience across S4 workstreams: landscape, client strategy, sizing, transport management, analytics, security, and development.

  • Skilled at managing escalations and resolving conflict to keep delivery on track.

  • A customer-first approach — you build trusted relationships with senior stakeholders.

  • Experience mentoring project managers and influencing delivery best practices.

  • A practical approach to AI — you use agentic tools daily, quality-check outputs, apply context engineering, and champion AI adoption.

  • PMP certification or willing to get certified within 6 months

  • Public sector experience in State, Local, or Education departments

What you'll build

You will lead complex S4HANA programs from scoping to full delivery.

  • Define project scope, schedules, and milestones — and hold teams accountable to them.

  • Drive S4HANA implementation across multiple workstreams, managing risks and deliverables.

  • Coordinate work across third-party sub-contractors, SAP Custom Development, SAP Global Delivery, SAP Active Global Support, and SAP lines of business including Signavio, SuccessFactors, Ariba, and Joule.

  • Apply time-boxed engagement orchestration to structure delivery phases and maintain momentum.

  • Manage team performance and guide project managers through delivery challenges.

  • Maintain document management and reporting to keep all stakeholders aligned.

  • Build trusted partnerships with key customers and internal stakeholders.

Where you belong

At SAP, you will join a global delivery community built on trust, accountability, and partnership. You will work alongside customers, partners, and internal teams who prioritize customer success and continuous improvement.

Additional Information

All your information will be kept confidential according to EEO guidelines.

About SAP
With a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improves people’s lives.
As a leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected].
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Compensation Range Transparency
SAP believes pay transparency is essential to fostering an honest, supportive, and inclusive culture and is an important part of our commitment to pay equity. The salary range for this position is included in the job posting. The actual compensation offered to the successful candidate will fall within that range and will depend on factors such as education, skills, experience, location, and scope of the role, as determined through the selection process. Where applicable, SAP may also provide variable incentive opportunities and additional benefits, subject to the terms of the relevant plans and policies. Any variable incentive amount is target-based, with actual payouts dependent on company and individual performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.

AI Usage in the Recruitment Process
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
Please note that any violation of these guidelines may result in disqualification from the hiring process.

Skills Required

  • Hands-on experience leading SAP S/4HANA implementations
  • Strong understanding of SAP Best Practices and Fit-to-Standard
  • Experience managing complex programs, escalations, conflicts, risks, schedules, and deliverables
  • Strong communication and stakeholder relationship-building skills
  • Experience mentoring project managers and influencing delivery best practices
  • Practical experience using agentic AI tools, quality-checking outputs, and applying context engineering
  • PMP certification or willingness to obtain certification within six months
  • Experience across S/4HANA workstreams such as landscape, client strategy, sizing, transport management, analytics, security, and development
  • Public sector experience in state, local, or education departments

SAP Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SAP and has not been reviewed or approved by SAP.

  • Fair & Transparent Compensation — Pay is considered competitive and fair overall, with satisfaction higher in certain roles and geographies, especially sales with strong on‑target earnings. Feedback suggests compensation is above average for a large enterprise software employer even if not at the very top of the tech market.
  • Leave & Time Off Breadth — Generous paid time off, holidays, volunteer time, and a formal sabbatical option are part of the total rewards. These offerings contribute meaningfully to overall value even when base salary alone may feel mid‑pack.
  • Healthcare Strength — Comprehensive medical, dental, and vision coverage, plus HSAs/FSAs and mental‑health support, form a robust core of the package. Paired with other coverages, this breadth reinforces strong total compensation value.

SAP Insights

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The Company
HQ: Walldorf
105,328 Employees
Year Founded: 1972

What We Do

SAP is one of the world’s leading producers of software for business process management. Today, SAP has over 250 million cloud users and more than 100 solutions covering all industries and business functions. Every day, we help companies and organizations of all sizes and industries to run their businesses profitably, to adapt continuously, and grow sustainably.

Why Work With Us

At SAP, we help the world run better and improve people's lives A market leader in enterprise software, SAP turns businesses into intelligent, sustainable enterprises. Our applications and services enable business and public customers across 25 industries to operate profitably and adapt continuously.

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