- Provide L2/L3 support for MDM/MDG-related issues
- Troubleshoot and resolve: Master data inconsistencies and duplicates, Workflow failures (MDG change requests), Data replication issues between systems
- Manage tickets via ServiceNow / JIRA / Remedy ensuring SLA adherence
- Support MDG processes for: Business Partner (Customer/Vendor), Material Master. Finance master data (GL, Cost Centers – if applicable)
- Handle: Change Request (CR) processing, Workflow configuration & troubleshooting, Data validation rules and derivations
- Ensure high data quality through: Data validation, Standardization, De-duplication
- Perform mass data updates using: LSMW / LTMC (if applicable), MDG tools / data replication frameworks
- Support master data integration across: ECC ↔ MDG ↔ Other systems (CRM, SRM, external apps)
- Troubleshoot: DRF (Data Replication Framework) issues, IDoc / ALE / API-based replication failures
- Work on CRs and minor enhancements: Data model enhancements, UI changes (FPM / Web Dynpro), Validation & derivation logic (BRF+)
- Prepare functional specs and coordinate with ABAP team
- Perform: Unit Testing, Integration Testing, UAT support
- Support transport movement and production deployments
- Maintain: Data standards and governance policies, Process documentation and KT materials
- Ensure compliance with data governance frameworks
- Identify opportunities for: Automation in master data processes, Improved data governance workflows
- Recommend best practices for master data lifecycle management
- 7–12 years of SAP experience
- Strong experience in: SAP MDM or SAP MDG, ECC AMS / Support projects
- Experience in handling production support environments
- Strong knowledge of: Customer Master (KNA1, KNVV), Vendor Master (LFA1, LFB1), Material Master (MARA, MARC)
- Understanding of: Business Partner (BP) concept (nice to have)
- Experience with: MDG Data Models, Change Request workflows, DRF (Data Replication Framework)
- Hands-on with: BRF+ (validation/derivation rules), FPM / UI configuration
- Knowledge of: IDocs / ALE
- Basic ABAP debugging (nice to have)
- Understanding of: Data migration tools (LSMW, Migration Cockpit)
- ITSM tools: ServiceNow / JIRA / Remedy
- Exposure to: SAP Solution Manager (optional)
- Experience with: SAP S/4HANA MDG
- Central Finance / Data Harmonization projects
- Knowledge of: SAP BTP integrations, Data quality tools
Top Skills
What We Do
A Trusted Partner for Every Digital Enterprise Bringing Value. Jade Global is a global IT consulting company with two decades of industry experience that helps the world’s leading businesses and organizations build their digital core, optimize their operations, and accelerate revenue growth. We are headquartered in San Jose, California; Jade Global operates with offices in 13 locations across North America, the UK, and Asia. Renowned as a trusted "partner of choice" for businesses in Healthcare & Life Sciences, Hi-tech, Retail, Manufacturing, and Financial Industries, Jade Global has innovated 30+ industry-specific solutions. Whether your focus is harnessing or expanding Gen-AI, AI, and digital capabilities, transforming operating models, or accelerating insightful decision-making, we’re here to help you gain and maintain a competitive edge with efficient, sustainable models. At Jade Global, it’s all about outcomes—your outcomes—and delivering the results you desire, tailored to your unique requirements
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