SGS

SAP Logistic Business Support Officer

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Muntinlupa, Southern Manila District, National Capital Region, PHL

In-Office

Junior

Information Technology • Professional Services • Security • Consulting

The Role

Provides clerical, data-entry, document-processing, order-management, communications, and status-tracking support for inspection business units. Maintains records across Microsoft 365, Oracle BOSS-OM, SIR, and other company platforms; supports billing and profit-and-loss processes; monitors Teams channels; assists remote resources and managers; troubleshoots administrative issues; and ensures accurate, timely completion of tasks while following quality, safety, integrity, and compliance procedures.

Summary Generated by Built In

Company Description

We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 93,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

Job Description

Provide administrative support task handling for OGC Downstream Inspections AU & PNG (OGC-Trade) management across all distributed systems and collaborative processes.
Monitor OGC-Trade’s MS Teams Channels, ensuring all status tracking records and supporting clerical functions are up to date.
Support existing GBS remote resources with task handling, data management and communications.
Support existing FBT remote resources with OGC-Trade specific task handling, document processing, data entry and/ or status updates.
Providing generalized clerical support to AUS NR TIS Managers and Coordinators including support for existing GBS and FBT processes for non OGC-Trade business units.

Qualifications

MS365 Office Apps User: Data entry and clerical support for key shared files and directories using Excel, Word, SharePoint and OneDrive
Oracle user: BOSS Order Management (BOSS-OM) processing including frontloading orders, order header attachment management, header and line-item data entry and submissions/ bookings
Finance Billing Team – AU (FBT) Support: Ensuring all clerical and supporting actions (including data entry, file management, troubleshooting procedures and communications) required by FBT on the part of OGC-Trade side have been actioned within 48hrs (either by direct task handling or using Teams prompt methods directed to the task owner)
OGC-Trade P&L Support: Support monthly profit and loss tracking processes with clerical assistance and collaborative troubleshooting
SIR User: Provide data entry and work order updates via SIR to ensure clerical support to AUS NR TIS Managers and Coordinators order tracking is up-to-date daily

Profile

Minimum four-year university degree from an internationally accredited institution.
A minimum of one-year data entry, management and verification experience is a plus.
Demonstrated commitment to data quality and operational excellence
Foundational level skills as MS365 Office Apps user (including SharePoint and OneDrive).
Intermediate level skills as MS Teams and MS Excel user (additional Odyssey Training to be provided)
Foundational level skills as BOSS-OM user
Familiarity with SGS-Global browser-based platforms (i.e. ServiceNOW, iProc/ iExp, SIR, SAT, SOL)

Additional Information

Specific technical skills:

Full professional proficiency in English.
Ability to follow instructions.
Able to meet deadlines.
Typing speed 70 wpm and 8,000 kph
Must be able to read, know and follow work instructions in a safe, accurate and timely manner.
Candidates must be proficient in using various types of computer software (Word, Excel & Outlook).
Reliable, accountable and oriented for teamwork and collaboration.
Clear, concise and positive communicator.
Highly organized, attentive and responsive.
Adaptable for ad hoc troubleshooting scenarios.
Fosters innovation and actively contributes to continuous improvement initiatives.
Ability to self-develop basic commercial understanding (related to the immediate and peripheral business units being actively supported).
Ensures full compliance with the company’s Quality Management, Health & Safety, Code of Integrity, and Professional Conduct policies.

Skills Required

Minimum four-year university degree from an internationally accredited institution
Foundational proficiency with Microsoft 365 Office applications, including Excel, Word, SharePoint, OneDrive, and Outlook
Intermediate proficiency with Microsoft Teams and Microsoft Excel
Foundational proficiency with Oracle BOSS-OM
Familiarity with SGS browser-based platforms, including ServiceNow, iProc, iExp, SIR, SAT, and SOL
Full professional proficiency in English
Ability to follow instructions and meet deadlines
Typing speed of 70 words per minute and 8,000 keystrokes per hour
Ability to read and follow work instructions accurately, safely, and promptly
Reliability, accountability, teamwork, and collaboration
Clear, concise, and positive communication skills
Strong organization, attentiveness, responsiveness, and adaptability
Ability to troubleshoot ad hoc administrative issues
Commitment to data quality and operational excellence
Compliance with quality management, health and safety, code of integrity, and professional conduct policies
At least one year of data entry, data management, and verification experience
Ability to develop basic commercial understanding of supported business units

SGS Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SGS and has not been reviewed or approved by SGS.

Healthcare Strength — Core medical, dental, and vision coverage is part of the U.S. package and is generally viewed as adequate even if not standout. Company information also underscores healthcare coverage as a standard element of the offering.
Retirement Support — A 401(k) is commonly included in the U.S., and group disclosures reference post‑employment benefit plans in select regions. These components provide a baseline of retirement security beyond core pay.
Strong & Reliable Incentives — Annual incentive/bonus structures are part of the compensation mix and cited positively in some regions and roles. Punctual pay is also highlighted as a plus.