Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.
The Position
Are you ready to make a significant impact by supporting diverse finance teams across a global organization using cutting-edge business applications? We are seeking a dedicated and knowledgeable SAP Finance & Controlling Business Support Analyst to enhance our operational effectiveness and efficiency through expert management of business systems and applications. This is your opportunity to apply your advanced SAP knowledge and play a crucial role in shaping the future of finance technology.
The Opportunity
In this dynamic role, you will leverage your advanced expertise in SAP to delve deeply into financial data and provide invaluable insights to end-users for optimal implementation of solutions. You will employ your fundamental understanding of concepts, practices, and procedures to deliver exceptional analytical support.
Key Responsibilities:
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Support Finance and Controlling Teams: Provide essential assistance in the areas of Finance and Controlling, ensuring seamless operations.
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SAP FI Module Management: Execute requests related to SAP FI (Fixed Asset, GL closing, Financial Accounting, Bank/Payment/Treasury) and manage module configurations through a ticketing tool.
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Incident Handling: Address and resolve incoming incidents, supporting both Roche Affiliates and various IT departments globally and regionally.
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ITIL Methodology: Evaluate and prioritize user requests based on ITIL principles, ensuring timely IT responses.
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SAP Configuration: Maintain both soft and hard configurations in SAP, with a focus on critical background table updates.
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Cross-Team Collaboration: Foster effective collaboration among team members across different countries and functional assignments.
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Training and Rollouts: Support rollouts, coordinate training, and prepare for events in collaboration with local key-users and SMEs.
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Liaison Role: Serve as the vital link between local and global business teams, and act as a liaison between local business and IT professionals.
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Process Improvement: Provide leadership and consultancy for the implementation and enhancement of global best practice processes in SAP Finance and Controlling.
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Change Management: Review local change requests, support the change management process, and facilitate the introduction of changes with necessary documentation.
Who You Are
We are looking for an enthusiastic and skilled candidate with the following qualifications and attributes:
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SAP Expertise: Minimum of 2 years' experience in SAP modules (FI, MM, CO, AA, SD) is essential.
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Educational Background: Bachelor's degree in Computer Science, Information Systems, Business, Finance, Accounting, or a related field.
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Technical Solutions: Ability to implement technical solutions addressing business needs effectively.
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Analytical Skills: Proficient in analyzing and resolving business situations.
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Communication: Excellent written and verbal communication skills in Spanish and English.
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Customer-Centric: Strong customer centricity and stakeholder management abilities.
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Team Player: Ability to work both independently and as part of a team.
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Desirable Experience:
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3-5 years of finance and accounting experience.
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Project management experience.
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Onsite experience with affiliates.
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Understanding of Master Data basics.
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Join us and become a crucial part of our mission to drive operational excellence through innovative finance and controlling solutions. If you are a strong communicator with a passion for technology and finance, we encourage you to apply and be part of our dynamic and forward-thinking team!
Relocation benefits are not available for this job posting.
Who we are
At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.
The Roche Services & Solutions as well as People Support Solutions organisations located in San Jose provide end-to-end business solutions for Finance, Procurement, IT, Communications, People & Culture (Human Resources) and beyond to our Roche colleagues across the Americas region. Today Roche employs altogether around 800 employees in Costa Rica.
Roche is an Equal Opportunity Employer.
Roche Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Roche and has not been reviewed or approved by Roche.
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Retirement Support — U.S. materials describe a 401(k) with both matching and an additional company contribution, supported by formal plan documents and true‑up features. This structure is positioned as a standout element of the total package, particularly at Genentech.
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Leave & Time Off Breadth — Time‑off provisions include substantial vacation, a year‑end shutdown, and a paid six‑week sabbatical after six years. These elements indicate a recharge‑oriented approach within the U.S. offering.
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Healthcare Strength — Company materials emphasize comprehensive medical, dental, vision, and mental‑health resources alongside well‑being programs. Benefits pages consistently highlight breadth across core health coverage elements.
Roche Insights
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What We Do
Roche is a global pioneer in pharmaceuticals and diagnostics focused on advancing science to improve people’s lives. The combined strengths of pharmaceuticals and diagnostics under one roof have made Roche the leader in personalised healthcare – a strategy that aims to fit the right treatment to each patient in the best way possible. Roche is the world’s largest biotech company, with truly differentiated medicines in oncology, immunology, infectious diseases, ophthalmology and diseases of the central nervous system. Roche is also the world leader in in vitro diagnostics and tissue-based cancer diagnostics, and a frontrunner in diabetes management. Founded in 1896, Roche continues to search for better ways to prevent, diagnose and treat diseases and make a sustainable contribution to society. The company also aims to improve patient access to medical innovations by working with all relevant stakeholders. Thirty medicines developed by Roche are included in the World Health Organization Model Lists of Essential Medicines, among them life-saving antibiotics, antimalarials and cancer medicines. Roche has been recognised as the Group Leader in sustainability within the Pharmaceuticals, Biotechnology & Life Sciences Industry ten years in a row by the Dow Jones Sustainability Indices (DJSI).
