The role is responsible for analyzing business requirements, designing and implementing SAP EWM solutions, optimizing existing processes and configurations, and supporting the resolution of complex incidents, service requests, and system-related issues. The position works closely with global business stakeholders, internal service teams, and external partners to deliver sustainable solutions, improve service quality, and continuously enhance the performance and usability of the SAP EWM landscape.
- Operational SAP EWM support and incident resolution: 35%
- Business requirement analysis and solution design: 20%
- SAP EWM customizing and process optimization: 15%
- Testing and implementation of system updates and changes: 15%
- Stakeholder coordination, documentation, and continuous improvement: 15%
- Act as a second-level contact for the global business regarding SAP EWM-related questions and issues. (20%)
- Independently analyze and resolve warehouse-related incidents and service requests within the warehouse application landscape. (25%)
- Ensure high service quality and operational stability in line with defined internal KPIs and service standards. (15%)
- Analyze business requirements and design appropriate SAP EWM solutions. (10%)
- Perform SAP EWM customizing activities within the KION EWM template to support operational requirements and continuous improvements. (10%)
- Support testing activities, including test preparation, execution, defect analysis, and documentation. (10%)
- Support the smooth implementation of system updates, changes, and enhancements. (5%)
Contribute to the ongoing optimization, reliability, and usability of warehouse management processes. (5%)
Skills Required
- Functional expertise in SAP Extended Warehouse Management
- Experience analyzing business requirements and designing SAP EWM solutions
- Ability to perform SAP EWM customizing and process optimization
- Experience resolving SAP EWM incidents and service requests
- Experience supporting testing, defect analysis, and system implementations
What We Do
Looking to make your move? Then you’ve come to the right place! We are the KION Group, and the world of intralogistics is our home. Our solutions ensure the smooth flow of materials and information in production plants, warehouses, and distribution centers in over 100 countries. We have around 41,000 employees who make a real difference, helping us to become who we are today: the biggest manufacturer of forklift trucks and warehouse handling equipment in Europe, and one of the world’s leading warehouse automation providers. Successful? We are, but it’s all down to the motivated, highly trained, and multi-talented people that work for us. Would you like to be part of an international, diverse team? We can offer you interesting jobs and exciting career opportunities in an innovative, rapidly-growing, and forward-looking industry. With us, you benefit from numerous development opportunities in a globally active group, including the possibility of working at one of our locations abroad on a temporary basis. No matter which of our sites you work at, the KION values—integrity, collaboration, courage, and excellence—shape our individual action and our collaboration with colleagues, managers, customers, suppliers, and applicants both nationally and internationally. Who makes up the KION Group? With our international brands Linde Material Handling, STILL, and Baoli, as well as regional brands Fenwick and OM, we stand for exceptional technology and service expertise for forklift trucks and warehouse handling equipment around the world. Dematic expands the portfolio with its automated material handling solutions for intralogistics processes in warehouses, production, and sales
