SAP Business Process Expert

About Us: 

How many companies can say they’ve been in business for over 177 years?! 

Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team! 

Location/Region: This position is a hybrid role 3 days in office/2 days remote in our location in Maple Grove, MN

What’s the role?  

The SAP Business Process Expert is responsible for all local SAP-related tasks to ensure a smooth business operation and transformation. Our company moves to SAP S/4HANA and it is critical to lead and support all businesses and platforms through this transition.  The SAP Business Process Experts are the first point of escalation for power/key users in terms of SAP support, knowledge, and training. They have in-depth experience, knowledge, and skills in own discipline. They support all other departments (~ 300 users) in their day to day businesses and promote efficiency and continuous improvement for all SAP -ZEISS processes. 

Sound Interesting?  

Here’s what you’ll do:  

• Acts as the business’ interface to the Regional Solution Center for SAP related issues.

• First point of contact for the business regarding SAP-related change requests and project demands.

• Plan, lead and run resolution for SAP issues /requests 

• Pro-actively identify and address areas of concern or potential obstacles in the way of project success

• Provides Master Data Updates (Material, Customer, Vendor)

• Translating business requirements into functional specifications.

• Lead projects from definition, design through implementation phases (all project phases)

• Being the first point of escalation for the key users in terms of SAP support.

• Ability to persuade and influence other divisions and business groups.

• Planning, coordinating and overseeing Non-Regression Tests (NRT) to mitigate business risks of changes introduced by Business Releases and Maintenance Releases.

• Perform other duties as directed by Management

• Providing training to SAP end users.

• Consistently builds self-help environment culture through interactions with super users, end users, and business partners domestically and internationally

Do you qualify?  

• Degree in Information Systems, industrial engineering, computer science or a comparable degree.

• Prior SAP experience. Must have a Super-User level of knowledge in SAP R3 and ideally known experience with SAP S/4HANA.

• Knowledge & applied experience using different methodologies (waterfall & agile).

• Minimum 5 years of SAP experience in logistics and / or production modules.

• Demonstrable expertise in requirements gathering, functional design, business process analysis.

• Self-starter – Team player and Customer-focused mindset.

We have amazing benefits to support you as an employee at ZEISS! 

• Medical 

• Vision 

• Dental 

• 401k Matching 

• Employee Assistance Programs 

• Vacation and sick pay 

• The list goes on! 

KEYWORDS: SAP Business Process Expert. SAP S/4HANA . SAP support. SAP training. Business transformation, SAP change requests, SAP project management, Master Data Management, Functional specifications, Non-Regression Testing (NRT), Business efficiency, Continuous improvement, SAP escalation point, Key users support, Business operations.

Your ZEISS Recruiting Team:

Zeiss provides Equal Employment Opportunity without unlawful regard to an Applicants race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee (or the people with whom the employee associates, including relatives and friends).