SAP Business Process Expert

About Us: 

How many companies can say they’ve been in business for over 178 years?! 

Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team! 

Location: This position is located in Maple Grove, MN area with Hybrid work, 3 days in office and 2 days remote. Must live in Minnesota market. Up to 10% travel.

The SAP Business Process Expert is responsible for all local SAP-related tasks to ensure a day to day business operation and a smooth transformation of the company processes and management. This person will have solid experience of Project Management to lead, manage and conduct complex SAP projects and enhancements on time and within budget. Our company moves to SAP S/4HANA and it is critical to lead and support all businesses and platforms through this transition.  The SAP Business Process Expert is deeply knowledgeable of the company current SAP processes and background jobs and works with the fit4 SAP S/4HANA Team and the company departments to promote  the first point of escalation for power/key users in terms of SAP support, knowledge, and training. They have in-depth experience, knowledge, and skills in own discipline. They support all other departments (~ 300 users) in their day to day businesses and promote efficiency and continuous improvement for all SAP -Zeiss processes.

As a deep experienced user of the Zeiss SAP processes, the SAP Business Process Expert recommends and works with his peers to support the AI optimization to add value stream to the company processes. The position locally reports to the Digital Solutions Manager.

What’s the role?  

• Acts as the business’ interface to the Regional Solution Center for SAP related issues.

• First point of contact for the business regarding SAP-related change requests and project demands.

• Plan, lead and run resolution for SAP issues /requests and projects

• Pro-actively identify and address areas of concern or potential obstacles in the way of project success.

• Provides Master Data Updates (Material, Customer, Vendor).

• Translating business requirements into functional specifications.

• Support end to end processes in interaction with relevant departments / sites.

• Lead projects from definition, design through implementation phases (all project phases).

• Being the first point of escalation for the key users in terms of SAP support.

• Ability to persuade and influence other divisions and business groups.

• Planning, coordinating and overseeing Non-Regression Tests (NRT) to mitigate business risks of changes introduced by Business Releases and Maintenance Releases.

• Identify and share value stream processes and KPI reporting.

• Perform other duties as directed by Management.

• Manage, process Master Data and provide shared live reports to support transformation of the businesses and processes.

• Providing training to SAP end users.

• Consistently builds self-help environment culture through interactions with super users, end users, and business partners domestically and internationally

Do you qualify?  

• ​Bachelors degree in Information Systems, data engineering industrial engineering, computer science or a comparable degree 3-5 years experience handling projects with results reporting to direct users and management.

• 5 years SAP experience. Must have a Super-User level of knowledge in SAP R3 and ideally known experience with SAP S/4HANA. Experience ideally in in logistics and / or production modules

• Knowledge & applied experience using different methodologies (waterfall & agile).

• Demonstrable expertise in requirements gathering, functional design, business process analysis

• Self-starter – Team player and Customer-focused mindset

• Opportunities to use and develop AI tools in the day to day business and within long projects implementation

• Experience with Celonis software or similar (preferred).

The annual pay range for this position is $74,000 – $92,000, this position is also eligible for a performance bonus.

The pay offered for this role may be influenced by factors such as job location, scope of role, qualifications, education, experience, & complexity/specialization/scarcity of talent.

We have amazing benefits to support you as an employee at ZEISS! 

• Medical 

• Vision 

• Dental 

• 401k Matching 

• Employee Assistance Programs 

• Vacation and sick pay 

• The list goes on! 

Your ZEISS Recruiting Team:

Zeiss provides Equal Employment Opportunity without unlawful regard to an Applicants race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee (or the people with whom the employee associates, including relatives and friends).