- Installation and configuration of SAP systems, including hardware and software setup.
- Maintain SAP landscapes, address issues, and provide technical support to users.
- Monitor system performance, identify bottlenecks, and perform performance tuning.
- Manage database administration tasks (HANA, MYSQL, and Sybase), including space management, backup and recovery procedures, and performance tuning.
- Implement software upgrades and patches to ensure SAP systems remain current.
- Diagnose and resolve technical issues within the SAP environment.
- Collaborate with other technical teams and functional consultants to support SAP implementations and enhancements.
- Support customers on RISE/HEC platforms.
- Apply knowledge of SAP BTP and public cloud environments.
- Provide 24/7 support, including availability for night shifts as required.
Edu. Qualification
- BE/B.Tech in Computer Science, Information Technology, or related field (Required).
- B. Com/B. Sc with relevant SAP BASIS experience (Optional).
- Postgraduate degree in a relevant field (Optional).
Essential Skills Job
- Minimum 5 years of experience in SAP BASIS administration.
- Expertise in installation and configuration of SAP systems.
- Proficiency in system monitoring, performance tuning, and troubleshooting.
- Strong knowledge of database administration for HANA, MSSQL, and Sybase.
- Experience in implementing SAP upgrades and patches.
- Familiarity with SAP RISE/HEC platforms.
- Knowledge of SAP BTP and public cloud environments.
- Ability to prepare technical documentation and deliver user support.
- Proficiency in Microsoft Office (Advanced).
- Self-motivated, with the ability to work independently and in cross-functional teams.
- Availability to work in a 24/7 support environment, including night shifts.
Personal
- Strong understanding of business objectives and organizational structure.
- High work ethics and trustworthiness.
- Attention to detail with a focus on maintaining confidentiality and integrity.
- Highly collaborative and team-oriented with a commitment to excellence.
- Proactive problem-solving skills.
- Ability to work under pressure to meet multiple daily deadlines for client deliverables.
- Strong negotiation and persuasion skills to work with partners and implement changes.
Top Skills
What We Do
The Hackett Group, Inc. (NASDAQ: HCKT) is a Gen AI strategic consulting and executive advisory firm that enables Digital World Class® performance. Using Hackett AI XPLR™ and ZBrain™ – our ideation through implementation platforms – our experienced professionals help organizations realize the power of Gen AI and achieve quantifiable, breakthrough results, allowing us to be key architects of their Gen AI journey. Our expertise is grounded in unparalleled best practices insights from benchmarking the world’s leading businesses – including 97% of the Dow Jones Industrials, 89% of the Fortune 100, 70% of the DAX 40 and 55% of the FTSE 100. Visit us at www.thehackettgroup.com.
