HARMAN’s engineers and designers are creative, purposeful and agile. As part of this team, you’ll combine your technical expertise with innovative ideas to help drive cutting-edge solutions in the car, enterprise and connected ecosystem. Every day, you will push the boundaries of creative design, and HARMAN is committed to providing you with the opportunities, innovative technologies and resources to build a successful career.
A Career at HARMAN
As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you’ll discover that at HARMAN you can grow, make a difference and be proud of the work you do everyday.
RESPONSIBILITIES
- Enforce service level adherence, identify process improvements and lead a team to deliver through process dependency and remove people dependency.
- First point of contact for any service level escalation, P1 incidents in production
- PC Software Procurement and Receipt Support, and Registration Assistance for Purchased PC Software Assets
- Software Control Information Updates within the SLAM System and Ongoing Software Optimization
- Guidelines for Distributing PC Software Based on Criteria and Support for Reconciliation, Including Handling Urgent Requests (e.g., Data Extraction).
ADVANTAGE TO HAVE
- IT Asset Management (ITAM) experience, including Software Asset Management (SAM)
LANGUAGE REQUIREMENT
- Mandatory for onsite positions to be fluent in Korean, and able to converse in English languages.
MUST HAVE
- Experience from Asset Management or Software development environment
- Experience with implementation of Agile techniques and SCRUM
GOOD TO HAVE
- Experience working with desktop, Windows and UNIX server software licensing.
- Working knowledge of ITIL v3 and ISO 19770
- Experience working with SAM tools and technology.
- Possess IAITAM Certification or ITIL V3 Foundation Certification or equivalent process implementation experience.
IMPORTANT
- Familiarity with asset management software and/or inventory tracking systems
- SAM process and tool knowledge
- Working location is Suwon Samsung Electronics (Near Mangpo Station, 수원 망포역 근처)
What We Offer (*This is subject to change)
- Medical Check-up (for employee and one dependent)
- Group Life and Medical Insurance
- Pension
- Annual leave, Congratulatory & condolences leave
- Mobile phone usage
- HARMAN Welcome Kit for new joiners
- Be-Brilliant (Harman own awards for employees)
- Employee Entertainment
- Late commute and late meal allowance (Supporting late working employee)
- Breakfast service for early birds
- Benefit point (SK Benepia)
- Samsung Mall (Samsung and Harman product purchase)
- Holiday voucher for Lunar New Year and Chuseok
HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Top Skills
What We Do
Headquartered in Stamford, Connecticut, HARMAN (harman.com) designs and engineers connected products and solutions for automakers, consumers, and enterprises worldwide, including connected car systems, audio and visual products, enterprise automation solutions; and services supporting the Internet of Things. With leading brands including AKG®, Harman Kardon®, Infinity®, JBL®, Lexicon®, Mark Levinson® and Revel®, HARMAN is admired by audiophiles, musicians and the entertainment venues where they perform around the world. More than 50 million automobiles on the road today are equipped with HARMAN audio and connected car systems. Our software services power billions of mobile devices and systems that are connected, integrated and secure across all platforms, from work and home to car and mobile. HARMAN has a workforce of approximately 30,000 people across the Americas, Europe, and Asia. In March 2017, HARMAN became a wholly-owned subsidiary of Samsung Electronics Co., Ltd. HARMAN is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans and individuals with disabilities are encouraged to apply. HARMAN offers a great work environment, challenging career opportunities, professional training and competitive compensation. Looking for a challenge where your experience is valued? Come see what you can achieve as a leader with HARMAN!
