About this opportunity
We are seeking a Senior Account Manager to join our CU SEE Southern Balkans team, leading the Sales Operations for specific customers in Greece. This is a relationship-driven role where you will manage a defined portfolio of clients, acting as a trusted advisor and delivering tailored solutions to meet their evolving needs. You will be responsible for driving revenue growth through renewals, upsells, cross-sells and new business opportunities, ensuring exceptional client service while navigating complex compliance and risk frameworks. This role is ideal for a commercially savvy professional with a proven track record of exceeding targets, fostering senior-level relationships, and executing multi-product deals in a challenging but rewarding regional market environment.
What You Will Do
- Own and manage your portfolio of corporate/commercial clients, ensuring retention, satisfaction and service excellence.
- Develop and deliver strategic account plans aligned to client objectives and regional sales targets.
- Identify and pursue high-impact opportunities, leveraging cross-sell and upsell strategies to grow portfolio revenue.
- Act as a primary point of contact for senior client stakeholders, building long-term partnerships and positioning value-driven solutions.
- Negotiate commercial terms, pricing and concessions within authority levels, balancing profitability and risk.
- Coordinate end-to-end deal execution, collaborating closely with regional product, risk, legal and operations teams.
- Ensure compliance with credit and regulatory requirements in all client interactions.
- Maintain disciplined pipeline management through accurate forecasting and proactive opportunity tracking.
- Conduct regular client reviews and communicate insights, risks and opportunities to management.
- Represent the business at client meetings, industry events and internal forums to share market intelligence and strategic updates.
The Skills You Will Bring
We are looking for a strong commercial performer with:
- Sales Excellence - Proven history of meeting or exceeding revenue targets consistently, with sustained performance across multiple years.
- Consultative Selling - Ability to diagnose client needs and present tailored, multi-product propositions.
- Relationship Management - Skilled at engaging C-suite executives, internal stakeholders and external partners to secure major deals.
- Negotiation Expertise - Confidence in structuring deals that achieve both client satisfaction and commercial objectives.
- Portfolio Growth - Experience in systematic cross-selling and expanding share-of-wallet within accounts.
- Technical Knowledge - Entire Portfolio High Level.
- Risk & Compliance Awareness - Understanding of credit, regulatory and operational risk controls.
- Market Insight - Knowledge of Greece, Cyprus and Malta business environments, with the cultural agility and language skills to operate effectively in the region.
- Resilience & Drive - Persistence over long sales cycles, ability to navigate setbacks, and determination to deliver high-value results.
- Fluency - Greek and English.
If you have a track record of high-value deal wins, measurable impact on business growth, and thrive in a collaborative yet challenging sales environment, we encourage you to apply and join our journey toward market leadership in the region.
The position will be based in Athens, Greece.
Skills Required
- Proven history of consistently meeting or exceeding revenue targets over multiple years
- Consultative selling and ability to present tailored multi-product propositions
- Experience engaging C-suite executives and securing major deals
- Commercial negotiation expertise, including pricing and deal structuring
- Experience with cross-selling and expanding share of wallet within accounts
- High-level knowledge of the entire portfolio
- Understanding of credit, regulatory, and operational risk controls
- Knowledge of Greece, Cyprus, and Malta business environments
- Fluency in Greek and English
- Ability to manage long sales cycles and deliver high-value results
What the Team is Saying
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Ericsson Compensation & Benefits Highlights
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Healthcare Strength — U.S. job postings describe multiple medical plan options (including PPO and HSA‑eligible HDHP) plus dental and vision, aligning with a comprehensive medical suite. Corporate materials also emphasize wellbeing resources and EAP support.
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Retirement Support — Company communications and U.S. materials reference market‑competitive retirement benefits, including a 401(k) with automatic employer contributions and additional matching. Investor and benefits materials signal a structured approach to total rewards that includes long‑term savings programs.
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Parental & Family Support — U.S. and EWS guides and postings highlight paid maternity and parental/adoption leave at full pay, alongside structured short‑term disability at full pay for defined weeks by tenure. These programs are positioned as part of a family‑friendly, work‑life‑balance offering.
Ericsson Insights
What We Do
Ericsson builds the digital connectivity the world relies on. Our technology underpins the mobile networks, platforms, and systems that billions of people, businesses, and societies depend on every day. We are a global leader in communications technology, delivering mobile network infrastructure, cloud software, and wireless connectivity solutions for service providers and enterprises worldwide. Our networks support connectivity across 180+ countries, helping power everyday communication as well as critical digital services at global scale. Connectivity has evolved far beyond consumer mobile use. Today, nearly 80% of the world’s population accesses the internet via mobile networks, and Ericsson is helping shape what comes next. We are advancing 5G and 5G Advanced, developing network APIs that open connectivity to the global developer ecosystem, and applying automation and AI to make networks more intelligent, efficient, and resilient. Ericsson was the first company to launch live 5G networks on five continents, and our 5G platform is now commercially live in 150+ networks across 60+ countries. We also support more than 36,000 enterprise customers, enabling secure, high-performance connectivity for industries such as manufacturing, aviation, logistics, utilities, and public safety, where reliability and performance are mission critical. Innovation is central to how we work. Ericsson has approximately 28,000 employees in research and development, backed by one of the strongest intellectual property portfolios in the industry with 60,000+ granted patents. Our engineers, researchers, and technologists work across 100+ global R&D sites, helping define how networks evolve and how digital infrastructure is built for the long term. As the world moves toward a mobile-first, AI-powered, and cloud-driven future, connectivity becomes the foundation for digital transformation across every industry. Ericsson is building that foundation, shaping the future of digital connectivity through technology that operates at global scale and supports real-world impact, today and for what comes next.
Why Work With Us
Ericsson is a place for people who want to work on technology that powers everyday life. You’ll contribute to large-scale systems used every day, tackle complex challenges in live environments, and keep developing your skills and career in your own vision.
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