The Salvage Representative is responsible for efficiently transferring titles to obtain ownership and recover monies for total loss vehicles that have been acquired by the company. This includes ensuring salvage compliance in each state and entering data accurately.
Schedule: Monday-Friday, specific hours are subject to selected start times between 8:00am-9:00am pending supervisory approval.
Essential Duties and Responsibilities:
- Accurately process invoices and payment recoveries received from salvage vendors for services provided according to departmental process and update the salvage screen.
- Transfer titles consistent with state regulations, efficiently process any corrections required by Department of Motor Vehicle, and update data.
- Communicate with claim staff regarding missing salvage documents, accurately answer any inquiries.
Required Qualifications:
- High school diploma or GED
- Excellent verbal and written communication skills
- Superior listening skills
- Strong multi-tasking, problem solving and organizational skills
- Technical aptitude, including working knowledge with Microsoft Office.
- Ability to work independently or in a team environment
- Reliable, with high integrity and strong work ethic.
Preferred Qualifications:
- Salvage experience is a plus but not required
- Bilingual skills are a plus
Compensation: Salary is commensurate with experience and credentials.
Pay Range: $40,864-$47,423Eligible full-time employees receive a competitive Total Rewards package, including but not limited to a 401(k) with employer match up to 8% and additional service-based contributions, Health, Dental, and Vision insurance, Life and Disability coverage, generous PTO, Paid Sick Leave, and paid parental leave in addition to state-mandated leave. Employees may also be eligible for discretionary bonuses.
Legal Disclaimer: NJM is proud to be an equal opportunity employer. We are committed to attracting, retaining and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities in which we do business.
Skills Required
- High school diploma or GED
- Excellent verbal and written communication skills
- Superior listening skills
- Strong multi-tasking, problem solving and organizational skills
- Technical aptitude, including working knowledge with Microsoft Office
- Ability to work independently or in a team environment
- Reliable, with high integrity and strong work ethic
- Salvage experience
- Bilingual skills
NJM Insurance Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NJM Insurance Group and has not been reviewed or approved by NJM Insurance Group.
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Retirement Support — Retirement benefits include a 401(k) match with additional company contributions, materially boosting total compensation. This component is presented as a core element of the total rewards offering.
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Healthcare Strength — Health coverage offers multiple medical plan options plus dental and vision, complemented by company-paid basic life insurance and disability protection. Wellness resources and assistance programs further support overall health needs.
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Leave & Time Off Breadth — Time off includes a first-year PTO allotment paired with paid/floating holidays and state-based paid sick leave. Paid parental leave references and adoption assistance indicate breadth for various family situations.
NJM Insurance Group Insights
What We Do
NJM is among the Mid-Atlantic's leading property and casualty insurers. Founded in 1913, NJM's mission is to provide value-based insurance solutions to its policyholders with the highest levels of service, integrity, and financial stewardship. The Company operates in a mutual fashion for the exclusive benefit of its policyholders. Headquartered in West Trenton, NJ, with offices in Hammonton and Parsippany, NJM employs nearly 2,500 workers. - 2019-2023 Forbes Best In-state Employer (Ranked #11 out of 89 NJ employers in 2023) - 2018, 2019, 2020, 2021, certified by J.D. Power for providing "An Outstanding Auto Claims Experience" for personal lines customers* - 2018, 2019, & 2020 Clearsurance Customers’ Choice Top Ranked Insurance Companies - 2021 American Heart Association Gold Level Workplace Health Achievement - 2020 American Heart Association Silver Level Workplace Health Achievement - 2019 Forbes Best Mid-size Employers in the country *J.D. Power Auto Claims Certification Program℠ recognition is based on successful completion of an audit, exceeding a customer experience benchmark through a survey of recent claims servicing interactions, and a Financial Strength rating. For more information, visit jdpower.com.
