The Role
Serve as a Salesforce techno-functional SME: analyze requirements, configure platform features (objects, flows, automation), manage data/integrations, support reporting, partner with business users, resolve production issues, collaborate on design/testing/deployment, and contribute to AI-driven Salesforce use cases.
Summary Generated by Built In
Key Responsibilities
- Serve as a techno‑functional subject matter expert for Salesforce applications
- Analyze business requirements and translate them into effective Salesforce solutions
- Configure and support Salesforce features, objects, flows, and automation
- Manage and support data quality, integrations, reporting, and analytics
- Partner with business users to optimize processes and improve user adoption
- Support production issues, enhancements, and continuous improvement initiatives
- Collaborate with developers on solution design, testing, and deployment
- Contribute to AI‑driven use cases, automation, and agent-based capabilities on the Salesforce platform
Required Qualifications
- Bachelor’s degree in Computer Science, Information Systems, or a related field
- 5–7+ years of experience working with Salesforce applications as a Techno‑Functional Analyst
- Strong technical and functional analytical skills, including:
- Salesforce configuration and customizations
- Data management and integrations
- Business process analysis and support
- Excellent interpersonal, communication, and stakeholder management skills
Salesforce Expertise
- Proven, hands-on experience with:
- Sales Cloud
- Service Cloud
- Field Service (FSL)
- Strong understanding of the Salesforce Platform architecture
- Experience with AI, Einstein features, and agentic/automation capabilities within Salesforce
Preferred Qualifications
- Salesforce certifications (Administrator, Advanced Administrator, Business Analyst, or Platform App Builder preferred)
- Experience working in a large, global enterprise environment
- Familiarity with integrations (e.g., ERP systems, APIs, middleware)
- Strong problem-solving skills with a proactive, ownership mindset
Working Conditions
- The work mode of Finisar India is Hybrid i.e. 3 days at office or current working policy.
Culture Commitment
Ensure adherence to company’s values (ICARE) in all aspects of your position at Coherent Corp.:
Integrity – Create an Environment of Trust
Collaboration – Innovate Through the Sharing of Ideas
Accountability – Own the Process and the Outcome
Respect – Recognize the Value in Everyone
Enthusiasm – Find a Sense of Purpose in Work
Coherent Corp. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Finisar India (Subsidiary of Coherent Corp) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender identity, sexual orientation, race, color, religion, national origin, disability, or any other characteristic protected by law.
Note to recruiters and employment agencies: We will not pay for unsolicited resumes from recruiters and employment agencies unless we have a signed agreement and have required assistance, in writing, for a specific opening.
Skills Required
- Bachelor's degree in Computer Science, Information Systems, or a related field
- 5-7+ years of experience working with Salesforce applications as a Techno-Functional Analyst
- Salesforce configuration and customizations
- Data management and integrations
- Business process analysis and support
- Excellent interpersonal, communication, and stakeholder management skills
- Hands-on experience with Sales Cloud, Service Cloud, and Field Service (FSL)
- Strong understanding of the Salesforce Platform architecture
- Experience with AI, Einstein features, and agentic/automation capabilities within Salesforce
- Salesforce certifications (Administrator, Advanced Administrator, Business Analyst, or Platform App Builder)
- Experience working in a large, global enterprise environment
- Familiarity with integrations (e.g., ERP systems, APIs, middleware)
- Strong problem-solving skills with a proactive, ownership mindset
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The Company
What We Do
Coherent Laser India Pvt. Ltd. manages the Indian business interests of Coherent Inc. USA and Rofin. It provides a wide range of optimized laser solutions, including complete system solutions for marking, cutting, and medical device manufacturing, as well as various OEM laser sources from UV to infrared for diverse industrial applications.
