As Salesforce Technical Lead within the Agilent IT Team, you will be part of a high-performance global team chartered to deliver secure, scalable, and enterprise-wide Salesforce solutions. In this role, you will partner with Sales, Marketing, Services, and IT organizations to design, develop, configure, integrate, monitor, and support Salesforce capabilities across Sales Cloud, Experience Cloud, Data Cloud, CRM Analytics, Salesforce AI, and related platforms. You will also work closely with enterprise architecture, infrastructure, security, and observability teams to ensure Salesforce solutions are reliable, well-governed, and aligned with Agilent’s business and technology roadmap.
Job Description
The Salesforce.com Senior Developer will be responsible for designing, developing, configuring, securing, monitoring, and supporting enterprise Salesforce solutions that meet business requirements and enable reliable, scalable, and well-governed business processes. Specific responsibilities are:
- Lead requirement gathering sessions with business stakeholders, architects, product owners, and solution teams to define requirements and present scalable Salesforce solutions.
- Design, develop, configure, test, and deploy Salesforce solutions using Apex, Lightning Web Components, Visualforce, Flows, validation rules, security models, and other Salesforce platform capabilities.
- Provide deep technical expertise in Salesforce configuration, customization, automation, integration, data model design, and platform services to support enterprise CRM processes.
- Design and maintain Salesforce security and access control models, including profiles, permission sets, roles, sharing rules, record-level access, field-level security, and access governance.
- Drive technical design sessions, create technical design documents, and guide solution decisions that balance scalability, performance, security, maintainability, and business value.
- Establish and support end-to-end Salesforce monitoring, alerting, logging, and incident response practices to improve production stability and operational visibility.
- Enable enterprise observability for Salesforce using Splunk or similar platforms, including log ingestion, dashboards, alerts, error tracking, and operational insights.
- Develop and support Salesforce Data Cloud, CRM Analytics, and Salesforce AI capabilities to enable data-driven insights, automation, productivity improvements, and business decision-making.
- Design and develop integrations between Salesforce and enterprise systems using REST/SOAP APIs, middleware, event-based integrations, and standard Salesforce integration patterns.
- Implement and enhance Salesforce solutions for CRM and PRM business processes integrated with SAP CRM, ECC, SAP CPQ, Marketing Cloud, and other enterprise platforms.
- Manage Salesforce DevOps and release management practices using GitHub, Gearset, CI/CD pipelines, environment management, testing, deployment governance, and production readiness controls.
- Stay current with Salesforce platform innovations and partner with product experts to evaluate new capabilities, demonstrate practical use cases, and contribute to Agilent’s Salesforce roadmap.
Qualifications:
- Bachelor’s degree in Information Systems, Computer Science, Engineering, or a related field; advanced degree preferred.
- 10+ years of strong hands-on Salesforce experience, including implementation, development, configuration, customization, integration, and production support in enterprise environments.
- Strong Salesforce development experience with Apex, Lightning Web Components, Visualforce, SOQL/SOSL, Flows, triggers, batch jobs, asynchronous processing, and Salesforce platform services.
- Strong Salesforce configuration expertise, including objects, fields, page layouts, record types, validation rules, approval processes, automation, reports, dashboards, and business process setup.
- Deep experience with Salesforce security setup and access control, including profiles, permission sets, permission set groups, roles, sharing rules, organization-wide defaults, field-level security, record access, and access troubleshooting.
- Hands-on experience designing and operating end-to-end monitoring, alerting, logging, and incident management processes for Salesforce production environments.
- Experience enabling enterprise observability for Salesforce using Splunk or similar tools, including dashboards, alerts, log analysis, error tracking, trend analysis, and production support insights.
- Experience with Salesforce Data Cloud, including data model setup, identity resolution concepts, segmentation, activation, and integration with broader Salesforce and enterprise data platforms.
- Experience with CRM Analytics, including datasets, dashboards, reporting, insights, and analytics use cases that support business decision-making.
- Experience applying Salesforce AI capabilities, including Einstein features, automation, predictive insights, and productivity improvements for business users.
- Understanding and working knowledge of integrating Salesforce with third-party and enterprise systems using REST/SOAP APIs, middleware, events, connectors, Data Loader, or other integration patterns.
- Strong understanding of CI/CD, DevOps, and Salesforce deployment strategies, including GitHub-based source control, Gearset, environment management, automated validation, release governance, and production change control.
- Salesforce certifications such as Platform Developer II, Administrator, Platform App Builder, Sales Cloud Consultant, Data Cloud Consultant, CRM Analytics, or Application/System Architect are preferred; equivalent hands-on experience will also be considered.
- Ability to multi-task, handle high-pressure production situations, troubleshoot complex issues, and make effective decisions with appropriate risk awareness.
Additional Details
This job has a full time weekly schedule.Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locationsAgilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.Travel Required: NoShift: DayDuration: No End DateJob Function: ITSkills Required
- Bachelor's degree in Information Systems, Computer Science, Engineering, or related field
- Advanced degree
- 10+ years hands-on Salesforce experience including implementation, development, configuration, customization, integration, and production support
- Salesforce development: Apex, Lightning Web Components, Visualforce, SOQL/SOSL, Flows, triggers, batch jobs, asynchronous processing
- Salesforce configuration: objects, fields, page layouts, record types, validation rules, approval processes, automation, reports, dashboards
- Salesforce security and access control: profiles, permission sets, roles, sharing rules, org-wide defaults, field-level security, record access
- Designing and operating monitoring, alerting, logging, and incident management for Salesforce production environments
- Enterprise observability for Salesforce using Splunk or similar tools
- Salesforce Data Cloud experience: data model, identity resolution, segmentation, activation, integration
- CRM Analytics experience: datasets, dashboards, reporting, analytics use cases
- Experience applying Salesforce AI/EINSTEIN capabilities for automation and predictive insights
- Integration experience: REST/SOAP APIs, middleware, event-based integrations, connectors, Data Loader
- Experience integrating Salesforce with SAP CRM, ECC, SAP CPQ, Marketing Cloud, and other enterprise platforms
- DevOps and release management: GitHub-based source control, Gearset, CI/CD pipelines, environment management, deployment governance
- Salesforce certifications (Platform Developer II, Administrator, Platform App Builder, Sales Cloud Consultant, Data Cloud Consultant, CRM Analytics, Application/System Architect)
- Ability to multi-task, handle high-pressure production situations, troubleshoot complex issues, and make effective decisions
Agilent Technologies Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Agilent Technologies and has not been reviewed or approved by Agilent Technologies.
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Retirement Support — The core U.S. package highlights a generous 401(k) match as a strength. Retirement programs are positioned as competitive within the company’s total rewards.
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Equity Value & Accessibility — An Employee Stock Purchase Plan at a discount provides accessible equity and augments total compensation. Ownership opportunities are presented as a notable advantage alongside retirement benefits.
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Leave & Time Off Breadth — Flexible Time Off, company holidays, a personal holiday, and paid volunteer time create a broad leave offering. Time off can accrue into multiple weeks in the first year, supporting flexibility.
Agilent Technologies Insights
What We Do
Analytical scientists and clinical researchers worldwide rely on Agilent to help fulfill their most complex laboratory demands. Our instruments, software, services and consumables address the full range of scientific and laboratory management needs—so our customers can do what they do best: improve the world around us. Whether a laboratory is engaged in environmental testing, academic research, medical diagnostics, pharmaceuticals, petrochemicals or food testing, Agilent provides laboratory solutions to meet their full spectrum of needs. We work closely with customers to help address global trends that impact human health and the environment, and to anticipate future scientific needs. Our solutions improve the efficiency of the entire laboratory, from sample prep to data interpretation and management. Customers trust Agilent for solutions that enable insights...for a better world.
