What Working at Hexaware offers:
Hexaware is a dynamic and innovative IT organization committed to delivering cutting-edge solutions to our clients worldwide. We pride ourselves on fostering a collaborative and inclusive work environment where every team member is valued and empowered to succeed. Hexaware provides access to a vast array of tools that enhance, revolutionize, and advance professional profile. We complete the circle with excellent growth opportunities, chances to collaborate with highly visible customers, chances to work alongside bright brains, and the perfect work-life balance. With an ever-expanding portfolio of capabilities, we delve deep into and identify the source of our motivation. Although technology is at the core of our solutions, it is still the people and their passion that fuel Hexaware s commitment towards creating smiles. At Hexaware we encourage to challenge oneself to achieve full potential and propel growth. We trust and empower to disrupt the status quo and innovate for a better future. We encourage an open and inspiring culture that fosters learning and brings talented, passionate, and caring people together. We are always interested in, and want to support, the professional and personal you. We offer a wide array of programs to help expand skills and supercharge careers. We help discover passion the driving force that makes one smile and innovate, create, and make a difference every day.
What would you do?
Job Description:
Position: Salesforce Technical Architect
Location: Washington DC
Mode: 4 days onsite per week
Role Summary
Define and govern the end-to-end Salesforce platform architecture across multi-org environments, ensuring secure, scalable, and compliant solutions. Lead platform strategy, reference designs, and technology standards spanning security, data, integration, automation, Experience Cloud, Financial Services Cloud (FSC), and enterprise DevOps.
Key Responsibilities
- Set org strategy (single vs. multi-org), environment models, upgrade roadmap, and architectural principles.
- Govern designs for scale, performance, governor limits, and maintainability; approve exceptions.
- Define FSC data architecture (FSDM, household and relationship models, ARC) and compliant data sharing.
- Establish Experience Cloud strategy (site design, guest-user security, headless vs. standard patterns).
- Lead security architecture (SSO/OAuth/SAML, least privilege, roles/permissions, Shield encryption).
- Align with enterprise security and privacy standards (e.g., SOC 2), enforcing guardrails for Flows, Apex, LWCs, and integrations.
- Own integration and data architecture (APIs, Bulk API, Platform Events, CDC, middleware, Named Credentials), system-of-record, and MDM alignment.
- Drive automation and development standards (Flow vs. Apex, bulkification, error handling) and retire legacy patterns.
- Define enterprise DevOps (source-driven development, Git branching, CI/CD, automated tests, rollback, 2GP packaging, namespace strategy).
- Provide technical leadership: maintain ADRs, mentor engineers, run design reviews/workshops, and serve as escalation point.
Core Skills
- Deep Salesforce platform expertise: multi-tenant architecture, LDV, event-driven patterns, metadata-driven development.
- FSC and Experience Cloud architecture, including secure portal access and performance-optimized LWCs.
- Enterprise security and identity (SSO, MFA, encryption, audit).
- Integration patterns with APIs, events, middleware, and OAuth.
- Dev standards for Flow, Apex, LWC; reusable patterns and reference implementations.
- DevOps at scale: CI/CD, test automation, packaging (2GP), versioning, and release governance.
- Proven delivery in large, regulated enterprises with audit-ready documentation and cross-team leadership.
Experience
- 8–10+ years on Salesforce across Sales, Service, Experience, and FSC.
- Architecture leadership in security, identity, integration, automation, and DevOps.
- Platform roadmap ownership and multi-team, multi-org delivery governance.
- Success in regulated or global environments with complex, cross-cloud designs.
Certifications
- Required: Application Architect or System Architect; Administrator; Advanced Administrator; Platform App Builder; Platform Developer II; Experience Cloud Consultant.
- Strongly recommended: Sharing & Visibility; Data Architecture & Management Designer; Integration Architecture Designer; Identity & Access Management Designer; FSC Accredited Professional; Release/DevOps (Unlocked Packages); JavaScript Developer I.
Equal Opportunities Employer:
Hexaware Technologies is an equal opportunity employer. We are dedicated to providing a work environment free from discrimination and harassment. All employment decisions at Hexaware are based on business needs, job requirements, and individual qualifications. We do not discriminate based on race including colour, nationality, ethnic or national origin, religion or belief, sex, age, disability, marital status, sexual orientation, parental status, gender reassignment, or any other status protected by law. We encourage candidates of all backgrounds to apply.
Find out more at Hexaware.com.
Skills Required
- 8-10+ years of Salesforce experience across Sales, Service, Experience, and Financial Services Cloud
- Architecture leadership in security, identity, integration, automation, and DevOps for enterprise environments
- Define org strategy (single vs multi-org), environment models, upgrade roadmap, and architectural principles
- Expertise with Financial Services Cloud data architecture (FSDM, household/relationship models, ARC) and compliant data sharing
- Experience designing Experience Cloud sites including guest-user security and headless patterns
- Deep knowledge of Apex, Lightning Web Components (LWC), Flow, and platform automation best practices
- Integration experience with APIs, Bulk API, Platform Events, CDC, Named Credentials, and middleware
- DevOps experience at scale: Git branching, CI/CD, automated tests, 2GP packaging, namespace and release governance
- Enterprise security and identity expertise: SSO/OAuth/SAML, MFA, Shield encryption, audit and SOC2 alignment
- Required certifications: Application Architect or System Architect; Administrator; Advanced Administrator; Platform App Builder; Platform Developer II; Experience Cloud Consultant
- Strongly recommended certifications: Sharing & Visibility; Data Architecture & Management Designer; Integration Architecture Designer; Identity & Access Management Designer; FSC Accredited Professional; Release/DevOps (Unlocked Packages); JavaScript Developer I
- Ability to work onsite in Washington DC four days per week
Hexaware Technologies Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Hexaware Technologies and has not been reviewed or approved by Hexaware Technologies.
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Healthcare Strength — Feedback suggests health insurance is a standout element, often described as strong and comparable or better than many employers. Medical coverage and related protections are repeatedly highlighted as reliable pillars of the package.
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Parental & Family Support — Parental leave options, including extended paid leave in some locations, are offered and seen as valuable for family needs. Feedback suggests these policies complement core medical coverage for a more complete family safety net.
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Wellbeing & Lifestyle Benefits — Wellbeing resources such as an Employee Assistance Program, wellness initiatives, on-site gyms, and engagement activities provide lifestyle support. These offerings are reinforced by flexible work options and shift-related extras where applicable.
Hexaware Technologies Insights
What We Do
At Hexaware, we're not just a global technology and business process services company; we're a community of 27,000 Hexawarians dedicated to one singular purpose: creating smiles through the power of great people and technology. With a presence in 40+ offices across 19 countries, we empower enterprises worldwide to embark on their digital transformation journey with unparalleled scale and speed. As an employer, we're more than just a workplace. We put our people first, foster diversity and inclusivity, and prioritize their growth through robust learning and development programs. Our culture is a canvas for innovation as we work toward our shared vision of becoming the world’s most loved digital transformation partner. Exciting, isn’t it? Visit www.hexaware.com to join us in embracing the magic of technology, as we passionately advocate for its potential to transform lives today and shape a brighter future. Together, we'll make the digital world a better place.
