Salesforce Solutions Architect

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

Summary:

The Salesforce Solutions Architect is responsible for the overall design of an application or solution, mapping business requirements to systems/technical requirements, and working as a team member along with Business Stakeholders, Software Developers, Quality Assurance Engineers, Enterprise Architects, Data Architects, and Security Architects to deliver a complete solution for the business.

This position will report to the Director of Software Development within the Internal Applications department.

Responsibilities

• Be a subject matter expert on the solutions that they are responsible for

  • Outline Solutions Context and Intent

  • Understand the strengths and weaknesses of the entire solution

  • Know the relationships between components within the solution as well as with non-solution components

• Work with Product Owners to ensure safe and sustainable delivery of vision

  • Have visibility into the product roadmap and ensure technical pathways exist to implement solutions

  • Take ownership of architectural technical debt

    • Facilitate the creation of work items in the backlog

    • Advocate for prioritization of architectural technical debt

• Work with Enterprise Architecture, Cloud Engineering, Security, Program Management, and Implementation teams to:

  • Identify and plan solution improvements

  • Create modern architected solutions

  • Assist Enterprise Architecture in preparing Reference Architecture

  • Solidify solution architecture into reusable reference architecture for all of Heartland to easily reuse

  • Work on POCs for new architecture, cloud offerings, standards, and software

• Maintain Architecture and Standards within implementation teams

  • Ensure best practice standards are followed consistently across teams to create and maintain a sustainable and scalable product

  • Ensure new implementation is following approved architecture, or work to submit new architecture if a new standard needs to be created

  • Support in the diagnosis and resolution of new and existing architecture issues and risks

  • Conduct Build Reviews to ensure the design documentation reflects the implemented solution

• Participate in a community of practice with Enterprise Architecture, Cloud Engineering, Security, and other Solution Architects

  • Share positive and negative feedback with new and existing architecture

  • Propose ideas for new architecture

  • Help one another tackle tough problems

• Assist in promoting a positive team culture 

• Ability to understand and maintain legacy cloud and on-prem technologies while identifying pathways to migrate into modern cloud architectures

• Work well with others to solve complex problems and create new standards

  • A highly collaborative individual who seeks to gather input and build consensus into decisions, especially from the delivery teams that will be implementing and carrying out the architectural decisions this role will be responsible for making.

• Sound understanding of how software solution components interact with one another

• Desire and ability to learn new technologies

  • Be open-minded to new ideas and be prepared to support and defend your own

• Experienced in software implementation (development and deployment)

• Participate in planning

• Not an exhaustive list; other duties as assigned

Requirements

• 3+ years of experience building solutions on Salesforce Sales cloud, Service cloud, Experience cloud in a solutions architect capacity

• 5+ years as a Software Developer with knowledge in building Apex, LWC & Aura components

• Salesforce Application Architect certification

• Experience Experience working in large legacy systems

• Experience in breaking apart large monolithic solutions into microservices

• Experience integrating Salesforce with external services & systems

• Good knowledge & understanding of data architecture

• Worked on or worked closely with integration platforms like Informatica, Mulesoft etc.

• Good understanding of front-end technologies (vue.js, angular, react)

• Deep knowledge and experience in using and applying API, SOAP, WSDL, JSON, and XML-based solutions

• 3+ years of REST/API and integrations

• Experience in solution diagraming

• 5+Experience on high-performing teams through the entire development lifecycle

• Excellent written and verbal communication skills

• Passion for doing what is right for the team, our company, and our customers

Preferred Experience/Education

• Full stack engineer and security experience

• Azure certified or other cloud certifications

• SAFe certified

• Bachelor's degree in Computer Science

• Experience with managing a large code base that is a mixture of legacy code and modern technology, preferably experience with moving legacy code to the cloud

• Experience in technical and governance documentation

• Working with remote teams (onshore, nearshore, offshore)

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [email protected].