Salesforce Solution Architect

It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in robotic-assisted surgery and minimally invasive care, our technologies—like the da Vinci surgical system and Ion—have transformed how care is delivered for millions of patients worldwide.

We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world.

The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful—because every improvement we make has the potential to change a life.

If you’re ready to contribute to something bigger than yourself and help transform the future of healthcare, you’ll find your purpose here.

Responsibilities:

• The Salesforce Architect will lead Functional/technical requirements sessions, architect & document technical solutions, and develop on the Salesforce.com platforms. 
• Acts as a liaison between the Business teams and internal development staff and is responsible for leading the development staff during all phases of the project's lifecycle.
• Design & develop interfaces with Salesforce.com. 
• Translate business requirements into well designed solutions that best leverage the platforms
• Provide detailed estimates of the level of effort associated to implement the project from business requirements gathering through deployment
• Lead technical design sessions, designing and documenting technical solutions that are aligned with the business objectives
• Provide sophisticated solutions within Salesforce.com. 
• Capable of understanding Apex Classes and Triggers, Custom Visualforce pages, Salesforce APIs, Salesforce to Salesforce connector and configurations.
• Lead the technical delivery of Salesforce.com implementations including development of custom solutions and integrations, managing technical scope and business expectations 
• Providing hands on expert level assistance to developers for technical issues; and designing and managing the execution of test plans and ensuring a quality solution is delivered
• Demonstrate technical thought leadership
• Be comfortable with modern SDLC best practices including iterative and incremental development, delivering working software frequently with attention to technical excellence
• Be a credible subject matter expert in sales and marketing related business processes
• Coach and mentor junior consultants
• Be familiar with Advanced Apex programming concepts including core design patterns, limits and bulk patterns, efficient and reliable trigger handling, asynchronous operations and effective unit testing

Qualifications:

• Strong problem-solving skills with the ability to work cross-functionally in a fast-paced and rapidly changing work environment either on a team or as an individual contributor
• Bachelor’s degree in business, computer science or related field
• Proven ability to design and optimize business processes and to integrate business processes across disparate systems
• Experience developing custom applications on the Salesforce.com platform
• Experience with Salesforce Admin functionalities 
• Excellent client-facing written, presentation and verbal communications skills
• Exposure to LWC, VisualForce, Apex Classes/Controllers, Apex Triggers and Salesforce development and advanced customization experience

Desired Skills/Experience:

• Functional Lead or Consulting experience preferred

• Salesforce Certifications of Admin, AppBuilders, Sales & Service Cloud Consultant is preferred
• Experience in Healthcare or Medtech domain with related compliance expertise is an added advantage

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

Mandatory Notices

U.S. Export Controls Disclaimer:  In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees
who are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).  

For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s
start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes. 

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.

This position may be filled at a different job level than listed here depending on
business need and/or on the selected candidate’s experience, knowledge and skills.
Compensation will be based primarily on the job level at which the role is filled and the
candidate’s qualifications, consistent with applicable law.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target compensation ranges are listed.