Job Description:
Our Salesforce Product Management team is seeking a collaborative, driven, and strategic Salesforce Product Manager to join the Business Systems Department. In this role, you’ll oversee the end-to-end product life, create product roadmaps, manage scope of work, and shaping of designs.
As a Salesforce Product Manager, you’ll collaborate with cross-functional teams, which include other product managers on the team, internal business leaders, and the technical Salesforce team.
This opportunity is ideal for those that thrive in a scaling Salesforce environment, strong understanding of evolving business needs, expertise in Salesforce Sales Cloud, and excel in assuring large-scale project completion with competing priorities and multiple moving parts. In this role, you’ll be able to leverage your expectational problem-solving skills, proven critical thinking, adept multi-tasking, and effectively prioritize tasks.
What You’ll Do
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Drive the end-to-end product lifecycle of dynamic Salesforce initiatives, from the initial spark of an idea to the strategic planning, meticulous testing and successful deployment.
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Develop and maintain a product roadmap in collaboration with our key internal leaders, to define and drive the vision and value for each teams’ respective needs within the platform.
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Manage scope and shape of innovative designs, leveraging your extensive expertise in Salesforce functionality. Conduct user research, gather feedback, and analyze data to identify user pain points, trends, and opportunities for product enhancement.
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Collaborate with internal departments to understand business needs at a detailed level, make recommendations based on knowledge and expertise, and prioritize accordingly to keep Salesforce in line with business objectives, continually showing value over time.
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Serve as the internal subject matter expert on the Salesforce platform, understanding its capabilities, features, and integrations.
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Problem-solve creatively and work to deliver overall solutions using agile practices, allowing for flexibility and continual improvements over time.
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Act as a liaison between stakeholders and our technical team, communicating effectively and driving progress while reducing risk throughout all phases of the development life cycle.
What You’ll Bring
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Bachelor's Degree required.
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3-5 years of experience working on the Salesforce platform focused on process design, implementation, and creative problem solving.
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Salesforce Administrator Certification (ADM 201) required; additional Salesforce certifications preferred.
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Experience with Agile Development Methodologies is required. Preferred experience in the following functional areas of Salesforce: Sales Cloud & CPQ to support sales operations and processes, Service Cloud to drive and manage client-facing support team processes, Experience/Community Cloud to support client-facing user experience and design.
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Preferred experience in a healthcare SaaS organization.
Base pay for US is $95,000 - $110,000, depending on qualifications. In addition, Phreesia also offers an attractive & comprehensive Total Rewards package. Phreesia is a fully remote company however, candidates located in ET and CT regions are given priority in the hiring process
Who We Are:
At Phreesia, we’re looking for smart and passionate people to help drive our mission of creating a better, more engaging healthcare experience. We’re committed to helping healthcare organizations succeed in an ever-evolving landscape by transforming the way healthcare is delivered. Our SaaS platform digitizes appointment check-in and offers tools to engage patients, improve efficiency, optimize staffing, and enhance clinical care.
Phreesia cares about our employees by providing a diverse and dynamic work environment. We’re a five-time winner of Modern Healthcare Magazine’s Best Places to Work in Healthcare award and we’ve been recognized on the Bloomberg Gender Equality Index. We are dedicated to continuously improving our employee experience by launching new programs and initiatives. If you thrive in a culture of recognition, value inclusivity, professional development, and growth opportunities, Phreesia could be a great fit!
Top-rated Employee Benefits:
- 100% Remote work + home office expense reimbursements
- Competitive compensation
- Flexible PTO + 8 company holidays
- Monthly reimbursement for cell phone + internet + wellness
- 100% Paid 12-week parental leave to our U.S. employees, as well as a generous parental benefit to our employees in Canada
- Variety of insurance coverage for people (and pets!)
- Continuing education and professional certification reimbursement
- Opportunity to join an Employee Resource Group. Learn more here: https://www.phreesia.com/dei/
We strive to provide a diverse and inclusive environment and are an equal opportunity employer.
Top Skills
What We Do
Leading healthcare organizations choose Phreesia to revolutionize their point of service. In medical groups of all sizes, Phreesia’s flexible and scalable platform drives tangible results across administrative, financial and clinical operations so that staff can focus on providing exceptional patient care.
